Job description

JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Event Set Up Coordinator will deliver a wide range of services to support the client facility located in Nashville, TN. The role will require a high level of client satisfaction and maintain excellent relationships and communication. The Event Set Up Coordinator will handle day-to-day event and experience relate services to ensure our client employees, visitors and customers receive the highest level of service possible and will require working with other departments that function within the site. This role must achieve the client’s objectives with consistency, quick-turn around resolutions, maximum up-time, and provide timely services in a customer friendly manner.
As part of the Employee Services and Experience team you will be part of the fabric which ensures that each workplace feels like a community, enabling more productive, positive, and engaged employees.
The Event Set-up Coordinator will report to the Employee Services Manager and by working together will create a welcoming atmosphere.
Primary Responsibilities and Expectations:

• Set up/dismantling of meeting and event spaces
• Ensure meeting rooms and equipment are maintained in a clean and efficient manner
• Utilize online ticketing/work order software to ensure carry out all set up request/customer expectations are completed prior to deadlines; Complete service tickets efficiently
• Direct contracted support labor to ensure work is completed efficiently and on schedule
• Perform daily venue and storage checks; coordinate findings with the Employee Services Manager and impacted departments to promptly remedy any deficiencies
• Assist Experience Services team with administrative duties including, but not limited to: daily/weekly project sheets, customer service, email correspondence etc.
• Perform elementary audiovisual duties to support events
• Ensure excellent customer service before and during events
• Assist and support client and customer event and meeting set up needs
• Other operational related duties as required
• Perform miscellaneous duties to support the Employee Services Manager and the larger client Workplace Solutions Team as needed

Requirements:

• High School Diploma or GED
• Considerable physical activity in transporting awkward and heavy materials such as staging, chairs, tables, etc. from storage areas to meeting rooms weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance
• Willingness to learn set-up procedures and other operational procedures
• Ability to analyze set up plans (room drawings)
• Able to work irregular hours, including weekends
• Must be able to stand/walk long periods of time
• Able to work independently as needed
• Communicates effectively and professionally with management, employees, vendors, and customers
• Excellent service and teamwork skills; shows respect when dealing with customers and team members
• Basic computer entry and ability to use other devices, such as iPad
• Strong attention to detail, ability to complete work accurately and efficiently

Preferred requirements:

• Three to five years of semi-skilled laboring experience
• Familiarity with Microsoft office suite, Outlook
• Reliable mode of transportation
• Wear appropriate clothing for their work environment; This includes good personal hygiene and “on-brand” clothing.
• If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Job Type: Full-time

Pay: $21.00 per hour

Shift availability:

• Day Shift (Preferred)

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