POSITION SUMMARY:

The Enrollment Advisor role for the University of Arizona Global Campus (UAGC) is a full-time employment position. The Enrollment Services Advisor guides and supports prospective and current students through one of the most important decisions they will ever make…the decision to earn their degree. You will use your already fine-tuned critical thinking skills and high energy relationship skills to help students overcome a myriad of obstacles and open the door to endless possibilities. In addition, you will be working in a high energy, collaborative team environment to assist, support, and advise diverse students! We are defining the new normal and we need people like you to help us achieve that.

ESSENTIAL JOB FUNCTIONS:

• Identifying and Qualifying Prospective Students.

• Represent the organization’s brand well and carry the sense of the organization’s mission through each interaction.

• Maximize opportunities with potential students via phone, email, chat and text to qualify prospective students regarding the enrollment services and program offerings.

• Maintain ownership and delivery of a communication and support strategy to engage prospective students. This may be long term based on student circumstances and needs.

• Schedule and conduct enrollment services appointments

• Identify and address concerns of prospective students.

• Must have the ability to meet the needs of a diverse student population in order to ensure an overall positive back-to-school experience.

• Follow up with current students through the completion of their first course to ensure stu dent support and success.

• Develop and implement a strategy for successful student progression.

• Develop a network of students in order to generate recommendations to the university (friends, family, etc.).

• Engage and grow from the professional development /career pathing opportunities in order to bring your best self to work daily.

• Participate and successfully complete all required company and University training.

• Maintain a consistently high level of performance; you are goal oriented and focused on being there for your student clients.

• Proactively partner with various Student Facing Departments to ensure student success.

• Ability to work closely with managers and/or peers in a team environment.

• Ability to accept and implement coaching and feedback.

• Adherence to all company and university policies. Comply with state and federal laws. Upholds the company and University compliance standards.

• Ability to access company and University resources in order to maintain up to date knowledge about programs and process.

• Communicate (oral and written communications) professionally with internal and/or external customers only utilizing approved University templates.

• Maintain attention to detail with respect to enrollment process.

• Maintain accurate and timely notes in student population management tools.

• Create a student experience that generates excitement about our programs such that students want to share their enthusiasm with others.

• Other duties consistent with this position as assigned.

MINIMUM QUALIFICATIONS:

• A minimum of 60 college level credits and 1year relevant experience is required.

• 1 year of relevant experience.

• Computer Skills: Proficient with Microsoft Office Suite; other systems knowledge required.

• Writing and Communication Skills: Ability to effectively communicate with both internal and external stakeholders.

• Demonstrate high level attention to detail to ensure accuracy of student documents.

• Ability to adapt in a changing environment.

• Relatable CRM experience

PREFERRED QUALIFICATIONS:

• A passion for continuous learning, and the ability to articulate to prospective students the value of a college degree.

• The will to succeed and provide opportunities for your students and their families for generations to come!

• The ability to work in a team environment (must play nice in the sandbox!).

• An Award-Winning positive attitude despite all circumstances and a willingness to share your successes (we want you to help others become the over-achiever YOU already are).

• Drive & Persistence – We are looking for the BEST, not the rest.

• Relationship building skills that will inspire your students to refer their friends and family to attend the University as well.

• A proven track record of results-oriented success and/or phenomenal customer service.

• Adaptable and open to change. We continually learn and adapt our offerings to align to our student population. No two days are the same because our students are diverse and we continually strive for improvement.

• Strong computer skills

For more information regarding this position, please contact us at careers@uagc.edu .

UAGC shall, in all solicitations or advertisements for all employees placed by or on behalf of UAGC, state that all applicants who are qualified will receive consideration for employment without regard to sex, race, color, religion, sexual orientation, national origin, ancestry, citizenship, pregnancy, marital status, registered domestic partnership status, age, physical disability, mental disability, genetic information, gender identity, military or veteran status, service in the uniformed services, or any other consideration made unlawful by federal, state or local laws.

Where higher education meets technology – that’s The University of Arizona Global Campus. At UAGC, students discover relevant degree programs, innovative technology, and cherished tradition. UAGC offers associate, bachelor’s, and master’s online degree programs. The mission of UAGC is to provide high-quality, accessible, lower cost, and innovative, educational programs that meet the diverse needs of individuals pursuing advancement in their lives, professions, and communities. For more information, please visit www.uagc.edu , Facebook (https://www.facebook.com/UniversityOfArizonaGlobalCampus/) , Instagram (https://https://www.instagram.com/uazglobalcampus/) , LinkedIn (https://https://www.linkedin.com/company/university-of-arizona-global-campus/) or Twitter (https://www.twitter.com/UAZGlobalCampus) .