Job description

Employment Consultant – Carroll County Workforce Development

$23.64 hourly (Grade G10), 20 hours per week, part-time contingent position*

Hours are typically 5 hours per day Tuesday through Friday

Apply by 5:00 pm on Monday, November 21, 2022

Carroll County Workforce Development is currently searching for a highly motivated, organized and resourceful individual to join our professional workforce development team. CCWD is Carroll County’s American Job Center where jobseekers and businesses come for support, guidance and career development.

As an Employment Consultant, you will support customers with job search methods, skills upgrades, finding their next job, and assisting with developing a training pathway to a new career. You will design and oversee programs for customers and will be responsible for funding decisions involving training and contracting services. You will make referrals to other agencies and provide crisis intervention as necessary. Additionally, you will serve as a liaison with partnership agencies and participate in workforce development initiatives. You will also manage a caseload, monitor customer participation, maintain files and track data through the Maryland Workforce

Exchange system. You will monitor content and scope of training to assure contract compliance and evaluate effectiveness of training consistent with the Workforce Innovation and Opportunity Act (WIOA) regulations.

The ideal candidate for this opportunity will have strong customer service skills, excellent attention to detail and problem-solving skills as well as experience performing data entry and using Microsoft software programs.

Qualifications:

1. Bachelor’s degree in Social Sciences, Counseling, Human Resources or related field

2. Two years’ experience in workforce development, human services, counseling, vocational/educational consulting*
*A comparable amount of training and experience may be substituted for the minimum qualifications

Benefits of working for Carroll County Government:

✓ Low-cost, no deductible healthcare plans (including prescription and vision)**

✓ Low-cost dental insurance**

✓ Paid holidays

* Contingent employees are hired under an employment contract which includes paid time off and an additional

3% salary contribution for retirement.

**Part-time employees are eligible for employee coverage only.

How to apply:

• Apply online: https://careers.carrollcountymd.gov/openings/
• Pick up an application in our office: 225 N. Center Street, Room 100, Westminster, MD 21157
• Applications must be submitted by 5:00 pm on the date the job closes Posted 10/31/2022
• Applications are not accepted by fax or email (23-42)

The County Commissioners of Carroll County recognize the rights of all people, including County employees, to equal opportunity. Discrimination against County employees on the basis of age, religion, gender, race, color, national origin, sexual orientation, marital status, physical or mental disability is strictly prohibited. The
Americans with Disabilities Act, Titles I and II, applies to County government employment. If you have questions, suggestions, or complaints, please contact Kristy L. Bixler, Director and Carroll County Government Americans with Disabilities Coordinator for employment, at the Department of Human Resources (410-386-2129) or Md. Relay 711/800-735-2258. The mailing address is 225 North Center Street, Westminster, MD 21157.

EMPLOYMENT CONSULTANT

GENERAL RESPONSIBILITIES

Coordinates readjustment, employment and training services for eligible customers involved in

Workforce Innovation and Opportunity Act in accordance with Federal, State and local laws.

ESSENTIAL TASKS include the following; other duties may be assigned.

1. Provide direct service to customers including intake, assessment, employment development, job search assistance, case consultations, referral and crisis intervention

2. Design and oversee programs for customers

3. Responsible for funding decisions involving training and contracting services

4. Monitor content, procedures and scope of training to assure contract compliance and evaluate effectiveness of training

5. Manage caseload and monitor customer participation and maintain files and Maryland

Workforce Exchange (MWE) data entry, record keeping and tracking

6. Serve as liaison with partnership agencies and participates in workforce development initiatives

7. Perform related duties as to specific assignments

8. Any employee may be identified as Essential Personnel during emergency situations

9. Provide service to customers by implementing an Individual Service Strategy, answering questions, providing information, making referrals, and assuring appropriate follow-through and/or resolution

10. Communicate with managers, supervisors, co-workers, citizens, and others, maintains confidentiality; and represents the County

EDUCATION AND EXPERIENCE

1. Bachelor’s degree in Social Sciences, Counseling, Human Resources or related field

2. Two years of experience in workforce development, human services, counseling, or vocational/educational consulting*
*A comparable amount of training and experience may be substituted for the minimum qualifications.

KNOWLEDGE, SKILLS AND ABILITIES

1. Read, analyze, and interpret technical procedures and governmental regulations

2. Respond to inquiries or complaints from employees, citizens, members of the community or regulatory agencies

3. Write reports, business correspondence, and procedure manuals

4. Define problems, collect data, establish facts, and draw valid conclusions

5. Work with detail, problem solve and communicate problems

6. Use computer software programs and/or other applications

7. Perform data entry and record keeping

G10 non-exempt 03/2021 CCWD

70408

Job Types: Part-time, Contract

Pay: $23.64 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Day shift

Work Location: One location

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