Employee Relations Manager
Job description
Posting Details
This position provides employer and alumni introductions to students to help them become market- and employer-ready. This position does not typically have direct reports but may schedule, train and supervise temporary staff or student workers. The core responsibility of this role is to provide employer introductions to students.. The position assists with the collection and reporting of statistics on student employment outcomes. Additional responsibilities include providing relevant market insight to students, participating in career services events, and creating, developing, and maintaining relationships with industry-specific contacts. This position also plays an integral role in developing, delivering, and managing career development programs, workshops and classes to build foundational career skills of students. This role works with employers in all aspects of the employment relationship to facilitate the employment of students.
Key responsibilities are:
- Consults with employers and alumni to determine the best recruiting plan for their unique needs.
- Coordinates day to day employer activities (initiating new contacts, updating, scheduling and providing information to existing employers; coordinating with internal and external organizations to facilitate employer and career center needs).
- Coordinates marketing and branding to promote employer events to students.
- Hosts and monitors employer events to ensure employers receive “red carpet” service.
- Ensures the posting and advertising for jobs & events with career coaches, student leaders, professors and web-based resources.
- Creates and disseminates weekly newsletters containing on-campus recruiting updates.
- Fosters relationships and collaborates with peers and colleagues, internal and external to the Fowler Career Center.
- Facilitates the engagement of prospective employers with student organizations.
- Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
In addition to base compensation, the university offers a comprehensive benefits package including, health, retirement, tuition, time off and wellbeing programs. Learn more at https://hr.gwu.edu/benefits-programs.
Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
- 2 years of experience in hospitality, sales, events, and/or customer service preferred.
- Experience with database management (Symplicity, Salesforce, Resource Scheduler, etc.).
- Understands the importance of timely, high quality customer service and enjoys making connections.
- Strong organizational and time management skills.
- Enjoys working with diverse populations and building relationships.
- Able to manage multiple tasks effectively to meet deadlines to successfully facilitate campus events during recruiting season.
- Professional demeanor and diplomacy.
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
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