Arlington, Virginia, USA

Location is flexible; this position may be hybrid or fully remote. The selected candidate should anticipate a need to develop modes of working with a core team located in North America time zones.

#PDN

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The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which all life depends. As a science-based organization, we develop innovative, on-the-ground solutions to the world’s toughest environmental challenges so that people and nature can thrive. Our work is guided by our values, which include a commitment to diversity and respect for people, communities, and cultures. From a rewarding mission to career development and flexible schedules, there are many reasons to love life #insideTNC. Want to know more? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.

One of TNC’s primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued. We know we’ll only achieve our mission by hiring and engaging a diverse staff that reflects the communities in which we work. Recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements listed in our postings. Please apply – we’d love to hear from you. To quote a popular saying at TNC, “you’ll join for the mission, and you’ll stay for the people.”

The Email Production Specialist will be responsible for the management and implementation of all tactical elements of email production for requests received by the Centralized Email Program (CEP), which manages mass email sends for Marketing and Communication Divisions across the globe. This position will also focus on supporting the scaling of TNC’s advocacy email efforts by offering more production support for advocacy-related email needs.

The Email Production Specialist will work with various TNC Business Units to coordinate email content and audience data files for each email campaign. They will be responsible for producing HTML for email copy, sending proofs, coordinating editorial reviews, scheduling, and executing campaigns. The position will also take a proactive role in increasing the effectiveness of email advocacy efforts by working closely with local and global policy and marketing teams on strategy, timing, and technical parameters of email campaigns to improve efficiency and reduce internal production demands.

As Email Production Specialist, you will:

• Execute end-to end email production, including building HTML, executing email campaigns, and quality assurance for emails requests.
• Become an expert in advocacy email needs with a focus on scaling the CEP’s ability to send more localized targeted advocacy emails.
• Manage the proofing and approval process with the email requestors as needed to gain signoff of email proofs.
• Developing schedules.
• Support field offices with ongoing requests as they relate to email.
• Optimize the ability for states to execute digital advocacy campaigns and reduce both the time to market and the level of effort to do so.
• Develop and maintain strong working relationships with local marketing staff responsible for requesting email sends.
• Ensure email campaigns and their execution strategies adhere to industry best practices
• Act as a liaison for email with other channels (considering impacts of email requests on needs for web, social, text/sms needs and others as applicable)
• Monitor technical issues relating to email delivery and marketing automation.
• Works with other team members and departments to execute projects/deliverables.

Are you looking for work you can believe in? Are you a technology- savvy and hands-on Marketing and Communications professional? At TNC we strive to embody a philosophy of Work that You Can Believe in where you can feel like you are making a difference every day. The Nature Conservancy’s Digital team is looking for an Email Production Specialist to join our Centralized Email Program (CEP). The Email Production Specialist will be responsible for coordination, development, and implementation of all tactical elements of email production for requests received by the Centralized Email Program (CEP), which manages mass email sends for Marketing and Communication Divisions across the globe. This position will also focus on supporting the scaling of TNC’s advocacy email efforts by offering more production support for advocacy-related email needs. The Email Production Specialist will be part of the Marketing Technology team and will report to the Senior Marketing Technology Manager.

• Bachelor’s degree in a related field and 2 years’ experience or equivalent combination.
• Customer service experience
• Experience building and sending emails to mass markets.
• Experience with HTML/CSS.

Desired Qualifications:

• Ability to manage multiple projects in a fast-paced environment, and shift focus and priorities as needed.
• Strong organizational skills and attention to detail.
• Experience organizing and coordinating multiple projects.
• Working knowledge of digital and direct marketing, and systems required for multiple execution channels.
• Experience in communicating effectively with internal and external audiences.
• Experience with MailChimp, SAS, Engaging Networks or other email marketing platforms.
• Experience with audience management and constituent relationship management systems, such as BBCRM.
• Knowledge of email deliverability best practices.
• Demonstrate good written and verbal communication skills.
• Project management experience is a plus; experience with project management software such as JIRA.
• Ability to work in a team-based environment with internal and external partners.
• Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.

Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!

TNC offers competitive and comprehensive benefits packages tailored to the individual countries where we work. These may include health care benefits, retirement benefits, parental leave, paid time off, life insurance, and disability coverage as well as an employee assistance program and other life and well-being benefits. Learn more about our benefits on our Culture Tab on nature.org/careers.

We’re proud to offer a flexible work environment that supports the health and well-being of the people we employ.

To apply for job ID 52651, submit your materials online by using the Apply Now button at https://careers.nature.org/. Need help applying? Visit our recruitment page or contact applyhelp@tnc.org.

The Nature Conservancy is an Equal Opportunity Employer. Our commitment to diversity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of diverse backgrounds, beliefs and culture. Recruiting and mentoring staff to create an inclusive organization that reflects our global character is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.

TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to applyhelp@tnc.org with Request for Accommodation in the subject line.

Where legally permissible, TNC requires all new employees to be fully vaccinated and willing to keep up to date with vaccines that protect against COVID-19. By accepting an offer of employment, you agree to comply with this requirement, unless you are entitled to a legally mandated exemption.

An attractive salary and benefits package is part of TNC’s value proposition to our employees. TNC strives to provide competitive pay and bases salaries on the geographic location of the role committing to being equitable across groups and providing hiring salary ranges when possible.

Since we support flexible and remote work for our employees, many positions have a flexible location within countries where we’re registered as a Non-government Organization and established as an employer. This may mean we’re unable to provide a hiring salary range in the posting for some of our positions. However, candidates invited to be part of our interview process will be provided their location specific range upon request.