DSHS ESA WorkFirst Program Specialist
Job description
The Economic Services Administration, Community Services Division (CSD) is looking for an approachable and mindful individual for the role of WorkFirst Program Specialist located at the Sky Valley Community Services Office located in Monroe, WA. This role is in an office setting, you will experience the rewarding feeling of being alongside a dedicated team that shares your commitment to success.
This job provides professional services to individuals and families who have barriers to employment. You will interact respectfully with clients and coworkers in a work/home environment. Snohomish County employees are eligible to receive an Orca Card for transportation needs.
Join us in transforming lives. Apply today!
Some of what you will do:
- Provide professional case management and evaluates services for a broad range of individuals seeking WorkFirst assistance through the local community services office
- Conduct orientation for new and returning WorkFirst clients
- Determine each client’s eligibility and appropriateness for public assistance programs
- Screen clients for possible barriers such as domestic violence, substance abuse, special assistance, needs for family planning, etc.
- Develop, revise, monitor, and update client Individual Responsibility Plans
- Provide case management to TANF clients
- Identifies, analyzes, and discusses client’s circumstances and refers to community resources and WorkFirst contractors to remove barriers to employability
- Assess the need, authorize, and facilitate appropriate support services
- Conduct interviews both in the office and by phone to determine eligibility for financial, medical, and Basic Food programs; determines accurate benefit amounts by calculating income and resources
- Provide benefits following the guidelines of federal and state funding sources and federal immigration law
- Assess the effect of reported changes on continuing eligibility and process client change of circumstances
- Input and receive data on multiple automated systems
What we are looking for:
- Ability to communicate effectively both verbally and in writing
- Experience multitasking in a fast-paced environment
- Ability to interact with hostile and demanding clients
- Utilization of motivational skills to help clients affect positive change
- Superior organizational skills
- Skilled in communicating with a diverse population
- Knowledge of state and federal welfare reform laws, rules, and regulations
Who should apply?
Professionals with one year of experience as a Public Benefits Specialist experience or equivalent experience determining eligibility for social or financial service programs.
How to apply:
- A resume
- Cover letter
- Three current professional references
Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s mission that you bring equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Note:
Employees of the Department of Social and Health Services (DSHS) are required to be fully vaccinated against COVID-19 as a condition of employment. Any offer of employment is contingent upon verification of your vaccine status. Please note medical or religious accommodation may be available once an offer of employment is made.
Questions? Contact matthew.freeman@dshs.wa.gov and reference 03757.
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security
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