Job description

DOOR, DOCK & WAREHOUSE PRODUCTS FIELD TECHNICIAN

Well established, family-owned and operated, Material Handling dealership, looking for a Warehouse Products Technician to join our team. This fast-paced full-time position is based out of our Pasco, Washington branch and covers the Tri-Cities and Yakima areas. We are seeking an individual who takes pride in their work and will play a key support role for the best customers in the state of Washington.

POSITION SUMMARY

The individuals applying for this position will have a strong desire to develop, work hard and be part of a great team. Warehouse Product Field Technicians look after the service and maintenance needs of Mid Columbia Forklift current and new clientele. As a Field Service Technician, you will be required to travel to local client locations, install new equipment, respond to service requests, troubleshoot equipment issues, and provide technical training on Warehouse products and installations This individual must be very receptive and capable of solving Warehouse customers issue challenges and opportunities.

KNOWLEDGE/SKILLS/EXPERIENCE/EXPECTATIONS

Required:

• Maintains a great attitude towards continuously improving & enjoys being part of a team
• Develops and maintains strong relationships with our customers
• Physically fit and able to work with heavy equipment.
• Able to stick and MIG weld.
• Have construction knowledge of steel and wood framed buildings
• Excellent time management skills.
• Mechanical and electrical (low voltage) skills.
• Ability to problem-solve.
• Good communication and training skills.
• Military experience a bonus

· High school diploma or GED

• Two year Technical degree viewed as a bonus, but not required

· Two to Five year plus of experience is highly desired

· Ability to pass a Washington state background check and Motor Vehicle Record check required

Responsibilities:

• Responding to customer callouts and field dispatches.
• Meeting with the customer to determine the nature of the service or repair.
• Conducting routine equipment servicing out in the field.
• Inspecting and troubleshooting equipment failures.
• Repairing equipment and replacing faulty parts.
• Provide preventive equipment maintenance.
• Provide technical training on new equipment installations.
• Maintaining equipment in company vehicle.
• Maintain/control of parts inventory in company vehicle.
• Completing job reports.
• Maintain a positive and professional working relationship with peers, management, and support personnel with a constant commitment to teamwork and exemplary customer service.
• “Develop & Build up” the Warehouse Installation and Technical professional skill set, and experience required to be highly successful overtime.

All employees are expected to uphold and embody the Mid Columbia Forklift culture of providing “World Class” customer service while consistently maintaining a high level of integrity, ethics, and accountability. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.

COMPENSATION & BENEFITS

Job Type: Full-time, 8-hour shift M-F.

Pay: $18.00 - $26.00 per hour

Work Location: Tri-Cities, Yakima, and surrounding areas

Home every night

We offer a competitive salary with very comprehensive benefits:

· Career advancement following proven results

· Safe Harbor 401(k) by Employer

• Health, Dental, Vision, Rx, Life, AD&D, & LTC Insurance
• Flexible spending account (FSA)
• Tool & Boot Allowance
• Paid National Holidays & Vacation

Mid Columbia Forklift maintains a drug-free workplace, and as such, requires candidates to successfully pass a pre-employment drug test.

About Mid Columbia Your Partner in Productivity

Since 1978 we've helped businesses in Washington state get the equipment and training, they need to boost productivity, improve workplace safety, and eliminate inefficiencies. Mid Columbia is a full-service material handling dealership that covers outstanding customers in both Eastern and Western Washington with a focus on but not limited to:

· Forklift Sales, Service and Rentals both short and long-term rentals

· OSHA-Approved Training - improve safety and reduce risk with forklift and aerial lift training tailored to your operation

· Warehouse Solutions - including pallet racking, dock equipment and shelving

· Used Equipment - buy with confidence, all our used equipment includes a warranty

· Maintenance, Parts & Service - 24/7 mobile repair and quality parts.

· State of the art Vans & Equipment

Please check us out online at http://midcolumbiaforklift.com/

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

Mid Columbia Forklift is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status.

EEO/M/W/Vet/Disability

Job Type: Full-time

Pay: $18.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

License/Certification:

• Driver's License with Excellent Driving Record (Preferred)

Work Location: On the road

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