Job description
Think Outside the Box!
A company that embraces CHANGE while enhancing EVERYONE’S journey.
Voted TOP WORKPLACE 2022 by the Orange County Register!
Starting at $20.50/hour + Bonus
District Trainer Job Summary
Our District Trainers drive performance by partnering with the SmartStop Operations team to lead the on-site, in-store training initiatives. They do so by supporting new employees and their on-boarding, by recommending and implementing training actions to drive business results and by providing the support to help employees excel in their performance.
District Trainer Essential Job Functions and Responsibilities
- Organize and present materials for training that are meaningful and delivered in a positive, approachable, friendly and sincere manner.
- Assist in the initial phone screening of potential field new hires.
- Onboard, train, and assist all new hires.
- Builds teams with positive communication and concern for individuals.
- Knowledgeable of company features, policies, and procedures.
- Performs regular physical inspections of sites, being able to recognize areas of improvement.
- Understand and be highly proficient in the technology used in training, to include: Microsoft Office, Operating Systems, HRIS System, LMS System, Webinar tools (Zoom, Webex, etc.)
- Must be able to travel to all stores on a regular basis throughout their district (NJ, MD, DE, and PA) and may be asked to travel and help support other districts from time to time.
- Other duties as assigned by the Company
Qualifications
- Must have a proven record of excellent customer service.
- High performing, natural problem solver.
- Must have a valid driver’s license, reliable transportation and current auto insurance.
- Culture warriors who value inclusivity and strive to empower all staff members to bring their authentic self to the store every day.
- Helpful and knowledgeable, gaining a deep knowledge of the stores they service and the company and overall industry.
- Detailed oriented.
- Excellent time management & results driven.
- Integrity and trust that are above reproach.
- Exceptional communications skills.
- Prior experience in Self Storage or multi-store locations a plus.
Benefits
- Monthly Bonus Incentive Plan
- Health insurance including medical, dental and vision
- Life and Disability Insurances
- Paid Time Off
- 401(k) matching
- Employee assistance program
- Referral program
Discounts
- Health & Fitness Partnerships
- Legal
- Entertainment
- Computers & Electronics
About SmartStop Self Storage
SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was recently awarded Newsweek’s Best Customer Service 2021 & 2022 among Storage Center companies.
Diversity
SmartStop® Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion, and seek contributors from all backgrounds to join our dynamic team.
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