Job description
RATP Dev USA is seeking a full time, reliable service Dispatcher to join our team. The Service Dispatcher is responsible for the communicating effectively between customers and service driver to schedule work orders in a timely manner.
Responsibilities of the Dispatcher
- Coordinate the provision of service and furnish customers and Lextran personnel, directly or through other personnel, with an accurate estimated time of trip arrival based on current operating conditions.
- Provide productive routes, meeting or exceeding baseline productivity, with no performance violations.
- Dispatcher documentation shall be maintained regarding operational decisions such as: attempts to contact customers prior to no-shows, passenger incidents, reasons for shutting down routes or adding revenue hours to routes, and other data needed to improve service as requested by Lextran.
Benefits of the Dispatcher
- 18.98
- Vacation
- Sick time
- Life & Accident Insurance
- Medical, Dental, and Vison Insurance
- Wellness Program
- Retirement savings plan (401 K)
- At least 21 or older
- High school diploma, GED, or equivalent
- Excellent communication skills to collaborate with others under any type of condition.
- Valid Driver License.
- Pass the pre-employment drug test and physical exam if required for the specific position.
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