Job description

JOB DESCRIPTION

Position: Director of Student Outcomes
Reports to: Campus President
Classification: Exempt
Department: Student Services, Business Office, and Career Services

StrataTech Education Group

StrataTech Education Group focuses on the acquisition, growth and development of specialized career education schools, particularly skilled-trade programs designed to address the nation’s growing infrastructure needs.

The company’s Tulsa Welding School subsidiary was founded in 1949 with campuses in Tulsa, Okla., Jacksonville, Fla., and Houston, Texas. Tulsa Welding School is accredited by the Accrediting Commission of Career Schools and Colleges
(ACCSC) and is a member of the American Welding Society and the Association of Private Schools, Colleges, and
Universities. TWS-Jacksonville is a branch campus of Tulsa Welding School, located at 2545 E. 11th St., Tulsa, OK
74104. Licensed by OBPVS and ASBPCE. Licensed by the Florida Commission for Independent Education, License No.
2331. Tulsa Welding School & Technology Center (TWSTC), a branch campus of Tulsa Welding School, opened and started training students in 2014. TWSTC is located at 243A Greens Road in Houston, Texas.

The Refrigeration School, Inc (RSI) was founded in Phoenix, Arizona in 1965. RSI trains students in the technical services that are needed today and challenges the student to reach their highest level of academic knowledge and leadership capabilities. Accredited School, ACCSC. Licensed by the Arizona State Board for Private Post Secondary Education.

StrataTech’s I-CARE Values

Our students are the reason we continue to do what we do.

We act with Integrity and honesty to help students move from enrollment to graduation.

We use two-way Communication to understand every student’s unique expectations and situation.

We take Accountability for the academic success of all students while they are enrolled.

Our students Respect us enough to trust us with their time, money and goals, and we show them that same respect in return.

We work every day to achieve Excellence, because excellence for us means the best possible outcome for our students.

Position Summary:

Coordinates, manages and supervises activities of Student Services, Business Office, and Career Services including student advising, registrar, student accounts, and career services staff personnel who are engaged in the process of assisting and serving students.

ESSENTIAL DUTIES AND RESPONSIBILITIES FOR STUDENT SERVICES

• Provide oversight of processes associate with student status change (Leave of Absence, withdrawals/dismissals, program changes, shift changes, graduation)
• Manage ordering and inventory for textbooks, student t-shirts, and tool kits
• Manage the school reentry process
• Meet with and counsel at-risk students to include those who have requested withdrawal and those not making satisfactory academic progress

JOB DESCRIPTION

• Assures compliance with laws, regulations and standards at local and national level regarding student service practices and maintains current knowledge and practical application of same
• Leads retention efforts for the school and ensures retention budgets are achieved. Work with the Academic Dean collaboratively to achieve retention goals and develop retention improvement strategies
• Formulates, develops and enforces student policies and procedures which foster and promote student learning and which support the educational program
• Calculates, Tracks and Advises all students regarding Standards of Academic Process.
• Hire, train, conduct performance reviews, supervise and support all student services staff
• Develops and maintains programs for student assistance in areas relating to housing, academic and personal counseling, transportation, and other relevant coping skills
• Maintains accurate student attendance, academic and financial records; maintains records for audits
• Complete weekly and/or monthly reports as directed
• Identify potential problems and solutions through effective analysis of reports
• Other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES FOR CAREER SERVICES include the following:

• Planning, developing and administering career development assistance programs for students, graduates and alumni
• Builds effective relationships with industry consituents and other partners to identify employment opportunities
• Creates and develops new strategies to support graduating students
• Maintains department compliance with government accrediation, and other regulatory bodies, as well as meet minimum ACCSC employment standards.
• Plans, organizes and supervises the operational functions of the Career Services office
• Carries out supervisory responsibilities which include the following: planning, assigning, and directing work of subordinates; appraising their performances; rewarding and disciplining employees; addressing complaints and resolving problems.
• Complete weekly and/or monthly reports as directed
• Identifies critical problems, develops solutions, and coordinates the necessary personnel to implement solutions
• Other duties as assigned and occasional travel required

LANGUAGE SKILLS:

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from students, coworkers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, and peers.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, ratios and percentages.
Ability to apply concepts of basic algebra. Ability to use calculator and/or 10-key.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

COMPUTER SKILLS:

To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, Outlook, CampusVue, and Payroll.

JOB DESCRIPTION

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is occasionally required to stand, walk and sit; and frequently required to use hands to finger, handle, or feel.

Required Knowledge, Education and Experience:

Bachelor’s degree from four-year college or university and minimum two years’ experience in related field. Bachelor’s degree and a minimum of ten years related experience is strongly preferred.

People Responsibilities:

Directly supervises employees in the Student Services, Business Office, and Career Services departments and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Physical Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is occasionally required to stand, walk and sit; and frequently required to use hands to finger, handle, or feel.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $65,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Houston, TX 77060: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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