Job description
ABOUT CHILDREN SERVICES OF ROXBURY:
Founded in 1972 Children’s Services of Roxbury’s (CSR) mission is to provide high quality services to economically disadvantaged children, youth, families, and individuals thereby promoting and strengthening family life and individual growth. CSR serves approximately 6,000 families across Massachusetts, serving families through four key services areas; Early Education and Care, Behavioral Health Services, Youth and Family Services and Housing and Stabilization. There are 22 programs operating under those four services areas. CSR operates across in 4 cities, has a staff of 400 employees, and an operating budget of $28M.
OVERVIEW:
The lack of adequate, affordable housing further destabilizes economically disadvantaged adults and families. CSR’s Housing and Stabilization Services staff is committed to addressing the needs of individuals and families struggling with homelessness, by providing permanent or temporary shelter along with food and clothing.
Our safe, secure and nurturing environments help families and individuals regain their self-esteem, develop life skills and financial independence, while remaining healthy and connected to their communities.
SUMMARY
The Director of Property Management is responsible for overseeing the property operations of the family shelter housing program to ensure the shelter property promotes the health and safety for all families in the program and is aligned with the agency mission.
Responsibilities:
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
BENEFITS
OVERVIEW:
The lack of adequate, affordable housing further destabilizes economically disadvantaged adults and families. CSR’s Housing and Stabilization Services staff is committed to addressing the needs of individuals and families struggling with homelessness, by providing permanent or temporary shelter along with food and clothing.
Our safe, secure and nurturing environments help families and individuals regain their self-esteem, develop life skills and financial independence, while remaining healthy and connected to their communities.
SUMMARY
The Director of Property Management is responsible for overseeing the property operations of the family shelter housing program to ensure the shelter property promotes the health and safety for all families in the program and is aligned with the agency mission.
Responsibilities:
- Oversee all aspects of day-to-day shelter property and furniture for 169 homeless families.
- Recruit, manage, develop and evaluate staff by providing timely mentoring, training and performance management.
- Oversee all areas of property related compliance with state contracts, including reporting to the state daily to update on all off-line units with anticipated on-line date, preparing for evaluations/audits, and communicating with state inspectors as needed.
- Inspect shelter units to ensure up to code and specifications within the state contracts.
- Conducts reviews and evaluations of team operations and standards, including development of new concepts for improvement of departmental performance.
- Draft and recommend to the Vice President systems, policies, and protocols to increase efficiencies, improve property operations and quality of shelter units.
- Collaborate closely with the Vice President, the Directors of the shelter programs, and the Operations Manager.
- Manage, prioritize and oversee all contracted work.
- Support and manage relationship and leases with various landlords. This ranges from high volume landlords experienced in property ownership to small landlords with limited experience and resources.
- Hold quarterly meetings with landlords that strengthens relationships, provides resources to landlords, and helps improve quality of shelter property.
- Reports to VP about turn-over rates, costs of repairs, monthly rental costs, etc.
- Ensuring all property is compliant with contract rules and regulations.
- Assess property issues, determine financial responsibility and negotiate/inform/collaborate with landlords to ensure work is completed in a timely manner.
- Determine and prioritize all work needed for health and safety purposes.
- Perform other duties as required and as assigned by the Vice President
- Remain up to date with city and state laws regarding property.
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
- Bachelor’s Degree in business, real estate development, or a related field preferred, with enough experience to provide strong leadership
- Minimum of five (3) years of direct supervisory experience
- Minimum of five (5) years working in a property management/non-profit environment preferred.
- Thorough understanding of properties to be able to assess maintenance needs and appropriate solutions.
- Proven track record of success in management of shelter, affordable and subsidized multifamily properties; including good record of tenant and staff relations.
- Excellent planning and organizational skills; ability to manage shifting priorities, deadlines, and workloads quickly and frequently.
- Excellent organizational skills and ability to analyze complex situations and develop solutions timely.
- Strong computer skills, including but not limited to use of spreadsheets and work order systems
- Ability to communicate effectively, both orally and in writing, including preparing technical reports
- Physical ability to visually assess and physically inspect all floors of multi-story properties without an elevator required, climb ladder, and lift 50 lbs.
- Availability and willingness to respond to occasional property emergencies in multiple Boston locations on a 24/7 basis, not including scheduled vacations.
BENEFITS
- Paid vacation, personal and sick leave
- Health, vision and dental insurance
- Employer paid disability and life insurance
- 401K plan
- Employee Assistance Program
- Access to free, on-line CEU approved educational courses
- Employee discounts program providing discounts on thousands of products and services
- Work with a professional, dedicated and compassionate team of people
- Help us continue the important work of changing and saving lives
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