Manage the day-to-day and long term operations of the Housekeeping and Laundry departments.

Example of Duties

Essential Functions

• Manage the daily operations of the Housekeeping, and where applicable, the Laundry departments. Responsible for budgeting, forecasting, and financial planning of the departments. Manage the selection, training and development of employees with an eye toward maximum employee satisfaction, productivity and guest satisfaction.
• Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards. Manage operating expenses to maximize costs while providing excellent guest services.
• Coordinate department’s activities with other departments to facilitate increased levels of communication and guest satisfaction. Bear ultimate responsibility for monitoring consumption and ordering replacement of guest and cleaning supplies.
• Oversee divisional matters as they relate to federal, state and local employment and civil rights laws.

Knowledge, Skills, and Abilities

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
• Must possess basic computational ability.
• Must possess basic computer skills.

Minimum five years management experience with at least three years in housekeeping management at progressively higher levels of responsibility.