Job description

Agent Services Coordinator Job Description

We are seeking an Agent of Services Coordinator to join the amazing office staff at Keller Williams Tuscaloosa. The ideal candidate will have a positive, accommodating and supportive spirit, as well as strong attention to detail. They will have consistency, strong follow-up skills, and great follow-through. Ongoing professionalism with staff, leadership, sales associates, clients and vendors is essential. They will be flexible enough to handle the growth and demands of our fast-paced, high-profile office while being persistent and organized with routine, repetitive tasks and comfortable maintaining existing systems and implementing new ones. The ideal candidate will possess qualities such as a commitment to excellence, the ability to focus in a distracting environment, unwavering integrity, results-oriented mindset, and a self-disciplined focus.

The qualified candidate must be able to assist multiple real estate agents including but not limited to:

• The primary objective of this position is to answer and route calls properly and with warmth and friendliness
• Assist the Market Center management team as needed
• Receives and sort mail deliveries
• Assist with market center activities including but not limited to RED Day, training events, food drive, BOLD sales training, vendor lunches, and other events as needed.
• Works closely with the culture and social committee to to execute events

• Reviews office supply inventory, shops for competitive pricing, and places orders
• Ensures the monthly agent awards are printed for team meetings.
• Assist with the needs for the training room and conference rooms including the scheduling books, tidiness, and technology.
• Performs daily office walk through to ensure the office is in immaculate condition including break room, conference rooms, training room, hallways, and restrooms.
• Sends weekly instructor reminders about upcoming class schedules
• Creates and promotes all EventBrite links and tracks registration, and runs ads as necessary
• Ensures weekly and daily emails are distributed to to associates with current and upcoming training events
• Regularly evaluates office systems to see if there are areas for improvement, or opportunities to create more efficient systems
• Data entry and management of the market center roster, GroupMe, Facebook, Command and other systems as needed
• Assist Agent Services Coordinator with adding agents to office systems including but not limited to printers, copiers, connecting with IT for set up
• Sets up for all company meetings including getting all technology and AV systems ready in advance of the meeting.
• Updates announcement board throughout the office
• Assist Market Center Administrator with daily deposits

Requirements:

Proven experience as an administrative assistant or office admin assistant

• Knowledge of office management systems and procedures
• Knowledge of using Google Sheets, Google Docs, MS Office and strong Excel skills
• Working knowledge of office equipment including but not limited to phones, computers, copiers/printers, fax machines, etc.
• Excellent time management skills and the ability to prioritize work
• Attention to detail, problem solving skills, and self starter mindset
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multitask
• Experience working in real estate is preferred but not necessary
• Associates degree or higher is preferred
• Previous Administrative Assistant experience is a plus
• Must have reliable transportation

Compensation:

• Full-time salary
• Paid time off

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• Paid time off

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Tuscaloosa, AL 35406: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Work Location: One location

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