At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Summary

Lead a team of Sr. Analysts in the development, maintenance, analysis, and execution of labor and Ground Service Equipment models for Airport Operations, Line Maintenance, Cargo, and Dispatch. Work with Human Resources, Finance, supported Business Units, and Training & Development to ensure that hiring, budget, and staff planning processes are synchronized across the operation. Oversee and collaborate with business units on time and motion/process studies of Hawaiian’s ground operations, along with the implementation and management of budget-approved labor standards.

Key Responsibilities

• Lead a team of Sr. Analysts in the development, maintenance, analysis, and execution of labor and Ground Service Equipment models for Airport Operations, Line Maintenance, Cargo, and Dispatch
• Work with Human Resources, Finance, supported Business Units, and Training & Development to ensure that hiring, budget, and staff planning processes are synchronized across the operation
• Oversee and collaborate with business units on time and motion/process studies of Hawaiian’s ground operations, along with the implementation and management of budget-approved labor standards
• Manage the creation and maintenance of staffing models based on flight schedules, historical data, passenger forecasts, and time & motion studies; forecast manpower and GSE requirements for budgeting and provide updates based on changes to flight schedules and work processes
• Lead analysis and development of optimal shift bids for Airport Operations, in conjunction with divisional leadership, to effectively balance task coverage, labor cost, and Collective Bargaining Agreement rules
• Monitor efficiency of ground operations workforce scheduling and work with the management teams to identify improvement opportunities and synthesize findings for Sr. Leadership
• Manage administration of INFORM GroundStar Planning for Hawaiian and collaborate with Airport Operations leadership on effective execution of the labor plan in INFORM GroundStar RealTime, in addition to retrospective analysis in INFORM GroundStar Business Intelligence System
• Lead, develop, and mentor departmental Sr. Analysts
• Foster collaborative relationships with operational leadership, and translate complex analysis into succinct recommendations for optimal coverage of work associated with the flight schedule
• Initiate process and technology improvement initiatives to streamline resource planning and reporting functions, including collaboration with business units, Information Technology, Finance, and Continuous Improvement
• Oversee manpower what-if analyses to determine the operational and/or financial impact of changes to task processing, union rules, airport construction, safety requirements, new technology, outage and attrition trends, and passenger, bag, and cargo volumes

Minimum Requirements

• Bachelor’s degree in industrial engineering, business/related field or an equivalent combination of education and related working experience
• 5 years of management experience leading individual employees and multiple, diverse teams with a track record of growing leaders and independent thinkers
• 5 years of experience in workforce/manpower planning, business planning, staffing/data analysis or related work
• 3 years of direct experience utilizing resource planning optimization software in the airline industry (i.e. INFORM GroundStar Planning)
• Demonstrated competence in project management; ability to manage multiple projects and consistently meet deadlines and budget guidelines
• Must be skillful and effective in oral and written communications and must be proficient in business processing with applicable PC skills in related software (Access, Excel, PowerPoint, Tableau, etc.)
• Demonstrated experience developing and delivering presentations to a wide variety of audiences
• Demonstrated experience working with union environments and mapping CBA requirements with analytic outputs
• Demonstrated ability and successful track record to manage, lead, and develop teams
• Excellent verbal, written, interpersonal relationship and customer-focused skills; ability to influence and lead without direct authority
• Self-starter, organized, detail-oriented with excellent follow through skills

**Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.

Preferred Qualifications

• Advanced degree or MBA
• Experience utilizing the INFORM GroundStar suite, specifically INFORM GroundStar Planning or INFORM GroundStar Business Intelligence System
• Knowledge of data analysis and visualization, database management, SQL, VBA, and/or Python

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 18 years (2004-2021) as reported by the U.S. Department of Transportation and consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. In 2022, the carrier topped Travel + Leisure’s 2022 World’s Best list as the No. 1 U.S. airline and was named Hawaiʻi's best employer by Forbes.

Now in its 93rd year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 daily flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)