Job description

Shift 8am- 4pm MON- FRI

HYBRID – 2-3 days in the office (days are subject to change on weekly basis based on business need) and rest of the week will be remote

In charge of processing customer applications, processing certification and permits coming in through municipalities, packaging job jackets for EOCs

REQUIRED:

• Intermediate Skills on MS Office Suite (especially with Excel)
• Experience with Customer Processing Systems
• Ability to navigate Power BI (just reading data)

PLUSES:

• CC&B
• GIS
• Asset Suite 8

How many years of experience

• Minimum of 3 years’ experience

Education/Certifications is required

• High school diploma and/or equivalent

Soft skills requirements

• Goal Oriented
• Good Communicator
• Ability to Collab
• Good Time Ma

EQUIPMENT AVAILABIILITY:

• Will likely start with remote access via a personal laptop before receiving a work laptop; will need an at home desk/table and office space for remote work

Job Types: Full-time, Contract

Salary: $25.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
Candidate must be vaccinated

Ability to commute/relocate:

• Baltimore, MD 21202: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Handling calls, processing customer applications, processing certification and permits coming in through municipalities, packaging job jackets for EOCs

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 3 years (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location

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