Job description

The Data Entry Technician is responsible for examining complex data in order to optimize the efficiency and quality of the data being collected, resolve data quality problems and collaborate with internal teams to improve system processes.

Responsibilities included but not limited to:

• Raising data quality and performance levels within our operating platform
• Providing a high level of data quality awareness across multiple departments
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Intermediate proficiency in Microsoft Office applications
• Excellent analytical and problem-solving ability, attention to detail
• Strong organizational skills and deadline driven
• Must be a motivated self-starter with a proactive personality who is able to work independently or with a team

In-depth Responsibilities:

• Review member records on a daily basis to determine quality of data provided
• Review overall database for duplicated enrollments
• Determine when plan revisions are required due to member and/or dependent age changes
• Identity when billing processes have failed and initiate next steps
• Identify missing information and notify the appropriate teams for necessary follow-up

Skills and Qualifications:

• Basic working knowledge and experience with membership-based systems, data exchanges, and data transfer technologies
• Basic troubleshooting skills
• Basic working experience with process documentation and process improvement
• Intermediate working knowledge and experience with Microsoft excel technologies
• Detail oriented and well organized
• Strong communication and interpersonal skills
• Self-starter with a willingness to learn and implement new technologies
• High School Diploma required

Job Types: Full-time, Part-time

Pay: Up to $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Frisco, TX 75034: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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