Job description
What We Do-Our Purpose
Southern Cross partners with natural gas, electric, water, and oil utilities to ensure our mutual success. We have been in business for seven decades as an industry leader, innovator, and effective partner in utility field services. We have locations across North America and partner with our customers and employees to protect lives, property and client infrastructure by delivering high quality services.
Who We Are-Our Company Culture
We are a company who differentiates ourselves from the competition because of the high quality of our people, our work, and our processes. By fostering a culture of quality, innovation, and teamwork we work together to find better ways of getting things done. If you share these values and are looking to start or build a solid career, here’s one word of advice-apply!
We are looking for career-minded individuals who:
- Have an appreciation for safety & produce quality work
- Are motivated to be trained & learn new skills
- Enjoy the outdoors (as this is where you'd spend most of your time)
- Appreciate working independently
- Desire to start OR advance a career in utility field services
Position: Administrative Assistant (Data Entry Clerk)
Location: Florence, KY
Pay: $14.50 per hour
Southern Cross provides pipeline safety, field support, compliance/reporting and power services to hundreds of natural gas companies, electric utilities and municipalities across North America.
The Administrative Assistant (Data Entry Clerk) will coordinate the scheduling of workflow for our field technicians out of the Cincinnati, OH office. This position will determine the route where each mechanic will work.
RESPONSIBILITIES:
- Creates centralized route schedules using planning and route scheduling software, to develop efficient and effective routes.
- Trouble shoots issues that arise an execution of route scheduling process including appointment cancellations.
- Maintains constant communication throughout the day between Field, Management, and Support groups regarding the current working situation.
- Must be able to provide data entry and process client information transactions and updates as necessary.
- Perform other duties as deemed necessary by the Dispatcher and Project Manager.
- Work with management to assure scheduling is prompt and accurate, with schedules well maintained.
- Adjust schedules for customers and technicians as needed.
- Provide great customer service and keep customers up to date on service times.
- Perform all paperwork/documentation on all calls as needed.
- Provide any administrative support to management as needed.
- Support all other departments as needed.
- Complete all other duties assigned by management.
ADDITIONAL REQUIREMENTS/SKILLS:
- Strong computer skills and data entry skills.
- Strong organizational skills.
- Excellent verbal and written communication skills.
- Ability to get along and work well with others.
Please visit our website to learn more about our company at www.southerncrossinc.com
The starting wage will be $14.50 per hour
To learn more about us, please visit our careers website at:
www.southerncrosshire.com.
EEO Statement
Southern Cross Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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