Job description
Posted
12-May-2023
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Data Centers
Location(s)
Fort Worth - Texas - United States of America
JOB SUMMARY
This role oversees the operations and development of a team of Critical Environment engineers onsite, ensuring they provide both Preventative Maintenance (PM) and Repair Services to the Client & their customers onsite (within agreed Service Level Agreement.) Also, assists the client's Data Center Manager, providing support for Data Center operations. Provide on-site support for the provision and maintenance of Critical Environment services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage unforeseen circumstances that occur and provide relevant feedback to Client / CBRE management where necessary.
Mentor & motivate the Critical Environment team, providing them with regular feedback to ensure they continually improve. Identify areas for training where necessary.
Overall responsibility for Configuration Management (CM)MS Work Orders, Preventative Maintenance (PM), Configuration Management (CM), or Repairs within the agreed SLA timeframe, or escalate if issues cannot be resolved promptly.
Overall responsibility to ensure the completion of:
- Facility infrastructure equipment installations within the agreed SLA timeframe and to applicable internal, manufacture and industry standards.
- Information Technology equipment power installations, relocation and decommission requests within the agreed SLA timeframes and to applicable internal, manufacture and industry standards.
- Daily routine checks and cleanup of the data halls and record their findings.
- Mechanical and Electrical troubleshooting support (chiller, Computer Room Air Conditioning (CRAC), Computer Room Air Handler (CRAH), Uninterruptible Power Supply (UPS), Power Distribution Unit (PDU), Static Transfer Switches (STS), etc.)
Ensure all deployments are installed to applicable internal, manufacture and industry standards.
Ensure that all records are updated following any changes made and that documentation is also kept up to date for all applicable processes.
Ensure that Method Statements and Risk Assessments are prepared and used for all tasks, providing safe working practices at all times.
Overall responsibility to manage relationship with Client, working with other CBRE stakeholders to ensure all MSA requirements are met.
SUPERVISORY RESPONSIBILITIES
Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
JOB SUMMARY
This role oversees the operations and development of a team of Critical Environment engineers onsite, ensuring they provide both Preventative Maintenance (PM) and Repair Services to the Client & their customers onsite (within agreed Service Level Agreement.) Also, assists the client's Data Center Manager, providing support for Data Center operations. Provide on-site support for the provision and maintenance of Critical Environment services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage unforeseen circumstances that occur and provide relevant feedback to Client / CBRE management where necessary.
Mentor & motivate the Critical Environment team, providing them with regular feedback to ensure they continually improve. Identify areas for training where necessary.
Overall responsibility for Configuration Management (CM)MS Work Orders, Preventative Maintenance (PM), Configuration Management (CM), or Repairs within the agreed SLA timeframe, or escalate if issues cannot be resolved promptly.
Overall responsibility to ensure the completion of:
- Facility infrastructure equipment installations within the agreed SLA timeframe and to applicable internal, manufacture and industry standards.
- Information Technology equipment power installations, relocation and decommission requests within the agreed SLA timeframes and to applicable internal, manufacture and industry standards.
- Daily routine checks and cleanup of the data halls and record their findings.
- Mechanical and Electrical troubleshooting support (chiller, Computer Room Air Conditioning (CRAC), Computer Room Air Handler (CRAH), Uninterruptible Power Supply (UPS), Power Distribution Unit (PDU), Static Transfer Switches (STS), etc.)
Ensure all deployments are installed to applicable internal, manufacture and industry standards.
Ensure that all records are updated following any changes made and that documentation is also kept up to date for all applicable processes.
Ensure that Method Statements and Risk Assessments are prepared and used for all tasks, providing safe working practices at all times.
Overall responsibility to manage relationship with Client, working with other CBRE stakeholders to ensure all MSA requirements are met.
SUPERVISORY RESPONSIBILITIES
Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
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