Job description
We are hiring urgently call center employees for a full time Customer Service Representative / Customer Support Specialist, AMI. In this role out of our Provo, UT call center, you will act as an ambassador between the sales professionals and the customer. These positions are urgently hiring eager customer service representatives to take inbound calls from our newest customers. We are looking for reps with positive attitudes, a drive to do better every day, and a competitive spirit. Accountability and problem solving are qualities found in every single member of our call center teams and we are looking for people to help build our fun and engaging work environment. Every call must be handled with care and treated with the intent to go above and beyond every time as you ensure every customer service interaction has a smooth, positive transition from the point of sale to the installation of their equipment. We are seeking proficient Spanish speakers to serve our ever-growing client base in both Enlish and Spanish!
Candidates must be goal driven and clear communicators. Working in this fast-paced position will provide insight into the sales process, Vivint systems, and provide valuable communication skills that will help you succeed in any work setting.
WHAT WE OFFER:
- Full Time employment
- $15.00/hr plus Performance Bonuses (Additional $0.50/hr for Spanish speakers)
- Paid training
- Full benefits package including medical, dental, vision, and 401(k)
- 10 PTO days plus paid holidays
- Career development and leadership opportunities
- Varity of schedules available, the department is open seven days a week, 6:00 am - 11:00 pm MST
- Discounts with various national companies and vendors
Minimum Qualifications:
- Completed High School Education, GED, or equivalent
- Must be at least 18 years of age
- Computer Literate
- Desire to engage customers in an upbeat, helpful manner
- Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent
Preferred Qualifications:
- Sales/Customer Service Background
- Ability to creatively solve problems
- Ability to multi-task (especially while talking on the phone)
- Attention to detail
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Provo, UT 84604: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- customer service: 1 year (Preferred)
Work Location: In person
jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.