Job description

We are seeking an outgoing and organized individual for the position of Customer Relationship Specialist, who will have primary responsibility for onboarding new clients and developing customer loyalty.

Crittenden Partners is a joint venture of Crittenden Research, founded in 1972 and Cypress Magazines, founded in 1991. Combined, we publish print/digital magazines, print/digital newsletters, websites, and host several live conferences across the United States. (see www.crittendenbrands.com)

Our 20+ employee company is built on four core values — integrity, service, quality and teamwork. We treat fellow employees like family and provide an environment where you can work with the support and tools you need to thrive. Our headquarters are located in Ammon, Idaho.

This position reports to the Publisher and works with advertising and sponsorship clients, as well as paid subscribers to our premium news content. The position also assists the Publisher with the administration of the sales department, and handles some outbound calling to set appointments. Our sales team consists of the publisher and three sales people.

Desired skills:

• Strong communication skills, especially on the phone

• Customer-focused attitude, and a desire to build long-term relationships.

• Strong organizational skills

• Proficiency in Microsoft

• A team player who can effectively coordinate and collaborate with extended team members to meet customer needs.

Job Type: Full-time

Pay: $42,114.00 - $46,892.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Idaho Falls, ID 83406: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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