Job description

Are you looking to work at a fun, cool place where dogs are everywhere? The Green K9 was named one of the Top Ten Coolest Pet Businesses in America by Pets+ Magazine, and Winner of Sass Magazine's Choice Award for Best Pet Businesses in Frederick, two years in a row.

We are seeking full time or part time applicants for our CSR 1 and CSR 2 positions.

The Green K9 is an independent, healthy pet specialty retailer with: grooming, self dog wash, small dog day care services, and dog birthday parties. We specialize in minimally processed pet foods and offer unique pet supplies.

Urbana is growing fast, which means we are growing too. We need more enthusiastic staff members to assist our pet parent customers! We are 15 minutes from downtown Frederick and less than 3 minutes from 270.

Front Desk positions available:

Job Duties:

CSR 2: Starts at 14.00 or $15.00/hr based on experience, for the first 90 days of employment. Raise are based on performance.

• Greeting customers.
• Answering phones.
• Responding to emails.
• Assisting customers with pet product sales.
• Checking in and out customers for retail grooming, self wash and day care services.
• Grooming appointment setting.
• Pricing new products and weekly inventory.
• Product knowledge and sales.

CSR 1 Starts at 13.75/hr for the first 90 days of employment. Raises are based on performance.

• Greeting customers.
• Answering phones.
• Checking in and out customers for retail, grooming, self wash and day care services.
• Re-stocking supplies and inventory.
• Cleaning duties and re-stocking the store.
• Allied duties: Cleaning Self Wash rooms after each use, clerical duties, and covering day care staff for lunch breaks.
• Assist with weekly inventory.

Our ideal candidate is:

• A true dog lover!
• Confident, outgoing and personable. Must engage with, and converse with customers.
• Detail oriented.
• Excellent computer skills, and a fast learner with our software.
• Ability to sell products.
• Good communication skills.
• Motivated to do whatever is needed to run our daily operations.

Benefits:

• Bring your own dog to day care if under 40 lbs.
• Discount on Pet products.

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
All staff must be fully vaccinated against COVID 19. Proof of vaccinated is required.

Ability to commute/relocate:

• Urbana, MD 21704: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location

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