Job description
Customer Service Representative, (CSR): Great Plains Auto Body in Council Bluffs is seeking a Customer Service/Sales Representative (CSR) who will take the lead in caring for customers as we return their life to normal following an accident. If you can help turn the unpleasant unexpected experience of an accident, into a positive one, creating a loyal customer, we have a home for you on our team.
Candidates must possess: a history of extraordinary customer care and service, working as part of a team in a fast-paced environment, managing a variety of complex scenarios. Excellent communication and telephone skills to keep customers informed throughout the process, based on their unique requirements. Attention to detail with flawless follow through that delivers results. This position is Monday - Friday. You must have a valid license.
Our company is a locally owned, family business continuing to grow and expand our team with passion about what we do every day. We take pride in training and developing our team and strive to promote from within. We are focused on providing everything our team needs to deliver top-quality service, resulting in a great customer experience. Team members are empowered and encouraged to participate in ongoing efforts to make us, the vehicle owners First Choice for their automotive service needs.
We offer great benefits including full health care, vacation, 401K retirement, and competitive wages. Applicants must have a valid driver's license and meet company insurance underwriting. Compensation will be based on experience. We are an Equal Opportunity Employer who promotes within.
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