Customer Service Representative
Job description
Job description:
- Answer inbound calls.
- Minimum 1-3 years of experience in Contact Centre/Voice Operations handling customers
- Effective Probing and Problem-Solving Skills
- Proficient in Microsoft Office Suite
- Ability to multitask
- Customer service experience desirable
Behavioural & Leadership Competencies
- Ability to maintain the confidentiality of customer and company information.
- Ability to work independently and seek additional opportunities when able.
- Ability to work in a team environment to develop integrity, trust, and respect of co-workers at all levels
- Good verbal and written communication skills
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
- Work from home
Experience level:
- 1 year
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Office
Experience:
- Call center: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: On the road
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