Job description

About Us:

Goldfein, LLC is a national law firm specializing in providing business and legal solutions to major financial institutions. Our fast-paced, hardworking teams are dedicated to giving our clients top-notch service as our highest priority. Aligned with our clients’ needs, our professional claims management team led by licensed attorneys provides cutting-edge services using the most current technology and data systems.

What We Value:

Positive Attitude | Hard Work | Helpfulness

The Opportunity:

• Opportunity to learn and start a new career

• No call center experience necessary

• Comprehensive new hire training included

• Benefits include medical, dental, vision, and 401k matching

• Cutting edge technology

• Fast-paced, fun, and innovative working environment

• Opportunities for growth, advancement, and flexibility

• Fully remote position

• Set hours: Monday-Friday 8:00-5:00 EST

The Skill Set:

Goldfein, LLC offers different claims positions to allow you to gain valuable knowledge and skills without requiring previous industry experience.

What You Will Do:

Areas of contribution may include, but are not limited to:

• Handle high inbound call volume while navigating multiple systems at a time

• Professionally communicate to assist and educate customers throughout the claim process, and de-escalate as needed

• Use problem solving and critical thinking to assist customers efficiently and effectively

• Maintain adaptability, flexibility, and an eagerness to learn

• Contribute to a collaborative, high volume, fast-paced environment

• Meet and exceed expectations through being detail-oriented, organized, reliable, and self-motivated

What You Can Expect:

We offer a holistic training program and consider candidates of various backgrounds. As an employee, you will be provided with resources, tools and guidance to set you up for success.

Requirements:

• Work authorization in the United States and based in the US

• The selected candidate must successfully complete a background check, conducted in accordance with local law/regulations, before beginning work.

• Candidates must have their own computer/laptop with minimum specs of 8gb RAM, i5 3.0GHz and 256gb SSD (not HHD), dual monitors, headset, high-speed internet, and a webcam

• Retail or restaurant experience preferred

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Remote

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