Customer Service Representative

Full Time
North Chicago, IL 60064
Posted
Job description

Join our TEAM! Established in 1971, EMCO Chemical Distributors, Inc. is a privately owned chemical company recognized as one of the leading providers of chemicals and chemical related products and services in North America. EMCO is looking for a full-time, first shift, Customer Service Representative in the Packaging Division, at our North Chicago, IL facility. This position is not direct hire, but temp to perm through a contracted temp agency until the end of a short evaluation period. Position will be trained onsite, but may temporarily move to working remotely during the ongoing pandemic.

Responsibilities and Duties

  • Enter and track new customer orders.
  • Make changes to existing customer orders.
  • Answer customer/sales representative emails and phone calls.
  • Keep customers informed on their orders.
  • Monitor customer supplied inventory as needed.
  • Prepare paperwork for billing.

Qualifications and Skills

  • High School Diploma required.
  • Customer Service experience desired.
  • Microsoft Excel, Word and Outlook required, along with typing filing and basic PC skills.

EMCO Employee Benefits:

  • Paid time off
  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Disability Insurance
  • Employee Assistance Program
  • Health Savings Account
  • 401(k) with matching

EOE

Job Type: Full-time

Pay: From $16.00 per hour, based on experience.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid training
  • Profit sharing
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

COVID-19 considerations:
The health and safety of our employees continues to be EMCO's top priority. We continue to monitor state, local and CDC guidelines, and adjust our COVID-19 protocols accordingly.

Work Location: One location

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