X marks the spot!

Experity Earns 2022 Great Place to Work Certification™

Employees confirm positive workplace fostered by Experity, with over 90% of respondents saying they are proud to tell others that they work at the company.

We are the national leader in on-demand care solutions, and we take great pride to announce that Experity is now Certified™ by Great Place to Work® – the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver leading revenue, employee retention and increased innovation.

Experity is a fast-paced, high-growth company that considers its people to be its greatest strength, as they are the engine that powers the company’s driving mission to improve urgent care and the patient experience. Experity works diligently to continue meeting the wants and needs of employees and fostering a positive, balanced workplace culture.

We are the country's largest electronic health records company for the urgent care market and provide an integrated operating system. Nearly 50% of the U.S. urgent care market runs on Experity solutions. With Experity, providers can best meet the demands of the evolving on-demand space and deliver high-quality, high-velocity care by streamlining operations, improving patient experiences and optimizing revenue.

Experity's technology serves 5,700-plus clinics today across the US!

Great place to work article: https://www.experityhealth.com/news/experity-earns-2022-great-place-to-work-certification/

We love all our X-tras! What’s in it for you?

• Career Development – Our Training Manager has created a learning program foundation for the company that will allow Team Members to explore their potential and achieve their career goals.
• Investing in You – We invest in our team members so they can reach their financial independence – Smart Dollar is a Step-By-Step Plan that helps our team members Eliminate Debt, Save for Emergencies, and Retire with Confidence
• Team Building – We bring our Team Members together when we can to strengthen the team, build relationships and have fun! We even have a family company picnic and a holiday party
• Benefits - And of course all of our wonderful benefits:
• Medical, dental and vision
• 401K (with company matching)
• Paid time off and so much more!

Location: Onsite at our office in Machesney Park

Work Schedules Available: Mon-Fri

• 8:30 am - 5:00 pm

What your day looks like:

• Receive incoming calls and complete account follow-up
• Receive inquiries, concerns, or complaints related to patient accounts from patients, insurance carriers, employers, etc.
• Counsel patients regarding obligations related to account balances
• Review explanations of benefits for correct adjudication and payment according to applicable managed care contract terms and reimbursement
• Apply payments and adjustments to patient accounts as appropriate
• Review and update patient and insurance demographics as appropriate
• Maintain current understanding of applicable coding guidelines, state and federal regulations, and managed care guidelines
• Responsible for notifying management of any trends or denials
• Basic understanding of CPT, ICD-9, and HCPCS coding
• Responsible for resolution and appropriate refunding of credit balances. Includes working credit balance reports as needed
• Assist with training for new and established employees
• Other duties as assigned

Education and Experience:

• High school diploma or equivalent

Preferred:

• Prior phone experience
• One year of customer service experience
• One year of experience in physician office

Every team member exhibits our core values:

• Team first
• Lift others up
• Share openly
• Set and crush goals
• Delight the client

***We currently have 1 opening for this role. 15-minute assessment MUST be completed before phone interview. Interview details: phone interview, onsite interview, offer! All communications will be through email or text. Please check your spam folder if not seeing any communications from Experity.

https://www.experityhealth.com/news/experity-earns-2022-great-place-to-work-certification/

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)