Job description

• Tietz's Plymouth Piggly Wiggly seeks dedicated and experienced Customer Service Front Desk Clerk for immediate, Full-Time employment within our Company. This position is scheduled 5:30 a.m. - 1:30 and as needed to cover 1 p.m. to close. This position reports to the Customer Service Manager. Tietz's Piggly Wiggly's are family owned and recognized, reputable premier grocers within the neighborhoods we serve in Sheboygan North, Sheboygan South, Howards Grove, Two Rivers, Manitowoc and Plymouth.
• JOB DUTIES TO INCLUDE:
• Provide courteous internal and external customer service in person or by telephone; answer incoming calls to the store and direct calls to the appropriate department and assist with customer questions in store.
• Perform/process guest services transactions such as credits, exchanges, refunds, lottery ticket sales, etc. in accordance with Company policies.
• Operate cash register to itemize customer purchases and assist customers with self-checkouts; handles a variety of products which may include dry groceries, frozen foods, dairy products, produce, poultry, fish, beef and pork products.
• Process financial transactions including, but not limited to; cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, rain checks, voids, and coupons; and bag customer purchases.
• Maintain understanding of current store programs and product locations.
• Understand use of check-stand equipment (register, self-checkouts) and its efficient operation.
• Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), the sale of alcohol and tobacco products, etc.
• Communicate the Company programs, in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store.
• Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards.
• Notify the department lead or manager of any issues with pricing, cash registers, stock levels, etc.

Job Type: Full-time

Pay: $15.00 - $16.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person

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