Job description

CUSTOMER SERVICE TEAM - Operations Support, Sales Support, Data Entry, and Go-To Teammate for top logistics company in Brown County, OH

We’re currently hiring for a fulltime second shift position for our Georgetown, Ohio office (zip code is 45121).

WHAT WILL YOUR NIGHT LOOK LIKE?

• You’ll communicate via phone/text/email with drivers, dispatchers, shippers, and receivers using multiple software systems (don’t worry—we’ll teach you everything you need to know)
• You’ll be seated at your own station with a headset and two monitors
• Your goal is to monitor the progress of shipments and keep our sales team and customers well-informed with accurate updates
• When there’s a problem, you'll collaborate with teammates to help both customers and drivers get the products to where they need to be, when they need to be there
• You can earn extra cash through bonus sales commissions

WHY RTS?

• Pay up to $20/hr
• Medical, dental, vision, and life insurance policies with 401K available
• Paid time off
• Company events: everything from grill outs to office scavenger hunts
• Community work & fundraisers to support local charities and causes we love
• Supplemental gym memberships
• Owners who will know your name
• Coworkers who will work just as hard as you do

WHAT SKILLS DO WE LOOK FOR?

• You're a nice person - because we think who you work with matters just as much as what you do
• A 'try-hard' work ethic—you want to work with people who work just as hard as you do
• Show initiative: When you're finished with your job, you look for the next thing to do
• Ability to effectively communicate with coworkers, customers, and carriers
• You're good at taking care of the details
• Basic computer skills and a willingness to take on new programs
• A willingness to take ownership when you mess up (we're not looking for perfection, just a desire to work hard and get better every day)

HOURS

• You will have a consistent weekly schedule that will include at least one weekend shift
• Hours are typically 4p-12a
• Holidays are also required

REQUIRED EDUCATION
High school diploma (or GED). Other than that, nada. You commit to working hard, and we'll commit to teaching you everything you need to know.

WORK LOCATION
This position will work from our Georgetown, Ohio office (45121), which is just 15 minutes from Mt. Orab, OH (45154) and 30 minutes from Maysville, KY (41056)

Job Type: Full-time

Pay: $14.00 - $20.00 per hour

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