General Summary:

This position will interact with carriers, the Shipping Office and warehouse personnel to insure the efficient flow of orders to customers in a high volume, fast paced distribution environment.

This is at the Warehouse in Fostoria, OH reporting on Shift 991: Thursday 6:00 pm–02:00 am, Friday & Saturday 6:00 pm–06:00 am, Sunday :00 pm–02:00 am

Essential Functions:

• Responsible always for promoting a safety culture and awareness within their area of responsibility.
• Process order pick lists in SAP.
• Allocate orders in WMS (Warehouse Management System) in a timely fashion.
• Allocate and sort orders based on specific customer and carrier requirements.
• Identify product issues and communicate to Inventory Control Group.
• Resolve and document substitution and potential order cut issues with Inventory Control Group, Corporate customer service and planners.
• Print bills of lading.
• Coordinate all carrier appointments using Blue Jay and update the WMS/SAP systems as necessary.
• Manage the customer service window, dealing with multiple carriers in proper load assignment, processing paperwork and Bills of Lading and issue resolution.
• Coordinate rush orders with Corporate customer service, planners, and warehouse personnel.
• Resolve transportation issues with carriers and Corporate transportation department.
• Bill orders daily upon shipment verification from the warehouse.
• Process shipping documents by keeping detailed records and utilizing the filing system effectively.
• Prioritize orders for picking.
• Run and publish appropriate reports as necessary
• Active participation in process improvement teams and continuous improvement efforts.
• Working with the Old Fort Facility and sister facilities on inbounds using Fourkites and other means of communication.
• To work as a Team with all functions of the Distribution Center.
• Other projects and duties as assigned.

Knowledge, Skills, and Abilities:

• Excellent interpersonal skills – ability to build positive relationships at all levels of the organization
• Excellent communications skills – ability to communicate clearly and concisely in multiple media – verbal, written, etc. Must have ability to communicate clearly in English – verbal and written.
• Excellent organizational/time management skills.
• Ability to prioritize work assignments in a fast-paced work environment, calm under pressure and flexibility to adapt to changing schedules as appropriate.
• Strong customer service skills, ability to deal with the external public (carriers).
• Strong computer skills (SAP, WMS, and MS Office Suite).
• In-depth knowledge of distribution operations, including equipment, materials, workflow, etc.

Education and Experience:

• High school diploma required, associate degree or vocational certificate preferred.
• 1-3 years proven experience in a high-volume distribution environment preferred.

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All your information will be kept confidential according to EEO guidelines.