Job Description

If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Spring Hill insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative to join our team. At Jaimee Davis Agency we pride ourselves on our outstanding insurance products and customer service.

Salary Range: $30000.00 - $45000.00 per year

Paid Holidays

Bonus Opportunities

Paid Time Off (PTO)

Supplemental Insurance

Weekends Off

Career Development & Growth

Team Building Activities

Hands On Training

Professional Work Environment

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers.
• Complete Evidence of Insurance requests.
• Document each customer contact in eAgent.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Ask each customer for referrals and explain our referral program.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Share training and education knowledge and expertise with team members.
• Be outstanding at relationship building.
• Cold call, direct email and perform other lead generation activities.
• Uphold the wants and needs of your customers

• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• A Property & Casualty license is preferred but will train good individual.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• Works well with other employees and is a team player with a positive attitude.
• No insurance experience required but must be willing to learn

We are take a holistic approach to insurance and get to really foster a relationship with our clients through a laid back atmosphere. Our team is committed to working hard and enjoying the time we spend together and creating lasting friendships between our staff. Combined we have over 26 years of insurance experience that helps the clients get the best coverage for their family's needs.