Primary Function

Every sales associate is responsible for the proper and efficient operation of his or her shift, within company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the store. The term "sales associate" applies to the positions of 1st, 2nd and 3rd-shift employee, both full and part time.

Duties/Responsibilities

Creating the Amazing Customer Experience:

• Acknowledge customers as soon as they enter the store
• Make eye contact, smile, offer assistance
• Gives all customers prompt and courteous service.
• Refer to customers by name if you know them
• Protect the ‘Crosby’s’ brand by preparing in store prepared fresh food and made to order fresh food in full compliance to Crosby’s recipes, specifications and standards
• Engage customers through friendly conversation
• Supports the growth of our loyalty program ‘My Crosby’s Rewards’ by advising customers of benefits of enrollment and assisting customer in enrollment process
• Actively promote the use of ‘My Crosby’s Rewards' loyalty program
• Advise customers of Crosby’s specials using up suggestive selling technics
• Thank each and every customer

Essential Functions

• Ability to sit, stand, bend, stoop, and reach for long periods of time
• Be able to perform arithmetical calculations at the eight-grade level in order to be able to make change, count monies, complete shift reports, and account for numbers of a variety of products during vendor check-in;
• Have sufficient visual acuity to check identification
• Be able to read and understand instructions for operating lottery, point of sale systems and other equipment;
• Be able to lift up to 40 pounds, carrying cases of milk cartons and soft drinks, beer and juice containers, etc, at least once per shift;
• Be able to react to a fire by lifting a fire extinguisher weighing 40 pounds and moving it to the fire area;
• Be able to tolerate exposure to gasoline fumes and cleaning products;
• Be able to enter and work in a cooler with a temperature of 34 degrees up to 60 minutes at a time.

Minimum Qualifications

• High School Diploma or equivalent preferred
• 18 years of age preferred
• Experience Preferred
• Valid NYS Drivers license preferred