Job description
Job Summary
This position is advertised from the minimum to the mid-point hourly rate. Salary will be determined based on education and experience at the time offer.
**Applications are sought on behalf of the Superior Court in Yuma County. Yuma County Human Resources does not review any applications submitted for this position. All applications are forwarded to Superior Court Human Resources in Yuma County**
NATURE OF WORK
Under general supervision performs a variety of increasingly responsible tasks and services in support of court system automation and technology operations, including installing, configuring, troubleshooting, testing and monitoring computer and communication systems, audio-video systems, and peripheral devices.
Under general supervision performs a variety of increasingly responsible tasks and services in support of court system automation and technology operations, including installing, configuring, troubleshooting, testing and monitoring computer and communication systems, audio-video systems, and peripheral devices.
Example of Work
(Illustrative Only) Sets up, maintains, trouble-shoots and repairs automation and communication equipment; assists users with procedures, configuration, and use of desktop and laptop computers, printers, audio-video equipment, telephones, and related peripheral devices; administers security protocols; assists users with specialized Administrative Office of the Courts (AOC) software applications, including Juvenile On-Line Tracking System (JOLTS) and other software; compiles and sorts data for statistical reports; provides training as needed; monitors systems to assure optimum use and performance; sets up and tests computer configurations, operating systems, and system software upgrades; modifies system configurations based on user requirements; notifies users of system problems, initiates corrective action, and performs follow-up to ensure proper resolution; analyzes and resolves performance problems involving the operating system and associated hardware; performs related duties as required or assigned.
Experience and Education
High school diploma or GED; AND two (2) years of computer support experience; OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved;
ADDITIONAL REQUIREMENTS: This classification requires the applicant to pass criminal background checks; a valid Arizona State Driver's License may be required; Arizona Committee on Judicial Education and Training (COJET) yearly accreditation is required;
PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment and Court facilities.
Knowledge, Skills and Abilities
Knowledge of: Applicable State of Arizona statutes, rules, administrative orders, policies and procedures, applicable federal rules and requirements; Yuma County Policies and Procedures; basic principles and practices of file management, record keeping, accounting and bookkeeping; legal terminology and court processes and procedures ? Computer hardware and software systems planning and technical support/training functions.
Skills in: Establishing and maintaining cooperative working relationships with court employees, other court and non-court related agencies and representatives, and the public; reviewing documents for completeness and compliance with requirements; evaluating hardware and software system errors and technical support needs; operating a computer utilizing a variety of software applications in a networked environment.
Skills in: Establishing and maintaining cooperative working relationships with court employees, other court and non-court related agencies and representatives, and the public; reviewing documents for completeness and compliance with requirements; evaluating hardware and software system errors and technical support needs; operating a computer utilizing a variety of software applications in a networked environment.
Working Environment: Work is performed in a standard office environment and Court facilities.
EOE/AA/ADAAA/M/F/V/D DRUG FREE WORKPLACE
Medical Coverage Category
The YCEBT is a self-funded medical plan administered by BlueCross BlueShield of Arizona (BCBSAZ). The employee is able to select from three (3) medical plan options with six (6) tiers that will best suit the employee's needs, dependents or families.
Plan Option 1: Preferred Provider Option A (PPO) or PPO A 900 deductible with $10.00 Wellness Incentive. Employees who participate in the "Wellness Incentive" will receive a $20 monthly premium reduction.
Plan Option 2: Preferred Provider Option B (PPO) or PPO B 1,200 deductible with $10.00 Wellness Incentive. Employees who participate in the "Wellness Incentive" will receive a $20 monthly premium reduction.
Plan Option 3: High Deductible High Plan - Health Savings Account (HDHP-HSA) or HDHP-HSA with Wellness Incentive.
HDHP-HSA Wellness Incentive for Employee Only option can receives upto $240.00 annual contribution to a Limited Purpose FSA card.
Southwest Service Administrator (SSA) Mexico PPO Health Plan: SSA is available to employees who are enrolled in YCEBT Medical PPO Plan. The SSA Plan pays 100% of hospital, medical, laboratory and prescription drug benefits, to a maximum of $5,000 per person per calendar year ($10,000 for two or more family members).
This position may be retirement eligible, if you have any questions contact Recruitment division at 928-373-1013 for more information.
Plan Option 1: Preferred Provider Option A (PPO) or PPO A 900 deductible with $10.00 Wellness Incentive. Employees who participate in the "Wellness Incentive" will receive a $20 monthly premium reduction.
Plan Option 2: Preferred Provider Option B (PPO) or PPO B 1,200 deductible with $10.00 Wellness Incentive. Employees who participate in the "Wellness Incentive" will receive a $20 monthly premium reduction.
Plan Option 3: High Deductible High Plan - Health Savings Account (HDHP-HSA) or HDHP-HSA with Wellness Incentive.
HDHP-HSA Wellness Incentive for Employee Only option can receives upto $240.00 annual contribution to a Limited Purpose FSA card.
Southwest Service Administrator (SSA) Mexico PPO Health Plan: SSA is available to employees who are enrolled in YCEBT Medical PPO Plan. The SSA Plan pays 100% of hospital, medical, laboratory and prescription drug benefits, to a maximum of $5,000 per person per calendar year ($10,000 for two or more family members).
This position may be retirement eligible, if you have any questions contact Recruitment division at 928-373-1013 for more information.
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