Job description
Computer Support Specialist
Locations:
800 North Pearl Street, Menands NY
ESP Corning Tower Bldg, Albany NY
· 12 months experience on call center duties, answering calls, working with customers and general Level 2 application support related issues
· 12 months experience upholding and enforcing Security policy and procedures
· 12 months experience documenting issues and the resolutions
· 12 months experience with troubleshooting supported web browser versions, applications and issues
· 12 months experience troubleshooting access permissions and individual account processing
· 12 months experience in account maintenance; creating and maintaining
· 12 months experience working in a team environment
Shifts: Monday - Friday; 7-3; 7:30-3:30; 8-4; 8:30-4:30; 9-5
Job Types: Full-time, Contract
Pay: From $17.00 per hour
Benefits:
- Health insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Albany, NY: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your desired hourly rate?
- Will you be needing health insurance?
Experience:
- Call center: 1 year (Preferred)
Work Location: In person
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