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DEFINITION

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management staff. Exercises no direct supervision over staff.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

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  Takes information from the public regarding thefts, accidents, lost and found property, and other incidents that do not require the presence of a law enforcement officer at the scene; completes standard police reports for review by sworn officers.
• Enforces miscellaneous municipal codes, ordinances, and regulations, including sign violations, abandoned property and vehicle violations.
• Provides comprehensive staff support to the Police Department on a wide variety of programs, projects, and services.
• Provides initial contact with the public for non-emergency requests and services at a public counter and via telephone; determines the nature of the contact; provides factual information regarding services, policies and procedures or directs the caller to the proper individual or agency.
• Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files.
• Prepares and processes a variety of reports and records following established formats, files reports, and maintains automated or manual logs of departmental actions.
• Performs research and review of community and police activity data; prepares a variety of forms, reports, correspondence, and other written materials as required.
• Transports patrol vehicles, radios, and other equipment for maintenance to appropriate destination.
• Attends a variety of trainings, workshops, classes, and events on behalf of the City.
• Performs other duties as assigned.

• Patrols City streets and facilities to provide security support; issues citations and arranges for the towing or other abatement of abandoned or illegally parked vehicles.
• Patrols in efforts to deter crime, including communicating with residents regarding on-going crime related problems, taking crime reports, and providing support to crime victims.
• Assists sworn officers with crowd control and monitoring as required.
• Assists sworn officers with investigations including searches at crime scenes.
• Transports patrol vehicles, radios, and other equipment for maintenance to appropriate destination.
• Performs required research in order to locate information for police use.

• Responds to non-injury traffic collisions, obtains statements from involved parties, completes standard police reports for review by sworn officers.
• Searches and responds to reported parking violations and writes citations for vehicles that are illegally parked.
• Assists officers with injury and fatality traffic collision reports.
• Makes determination and stores vehicles that require removal from the roadway.
• Assists sworn officers at DUI checkpoints and in controlling traffic as required.
• Performs crossing guard duties.
• Confirms and approves corrections made on vehicle citations.
• Promotes traffic safety.

• Receives inquiries and provides information to the public regarding a wide variety of crime prevention topics.
• Promotes, and participates in local community events related to crime prevention and safety; makes oral presentations to community and school groups.
• Designs and prepares content for pamphlets, brochures, and bulletins related to various topics including crime prevention.
• Conducts tours of the police department facilities to members of the community.

• Reviews, performs follow-up on, and supplies briefing information, writes clearances and ensures that dispatch clears missing persons or runaway juveniles cases, maintains files and logs on all missing persons and runaway juveniles.
• Performs required follow-up functions on crime reports, including booking found property, taking missing person, vehicle burglary, forgery, and vandalism reports.
• Assists the assigned unit as needed by running DMV checks, CAD research, answering phones, and picking up and delivering items pertaining to a case.
• Maintains supplies needed for the assigned unit.

QUALIFICATIONS

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  Functions, principles, and practices of law enforcement agencies.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Basic principles of record keeping.
• Principles and techniques of developing and conducting public information presentations.
• Principles and practices of data collection and report preparation.
• Operations and functions of the Police Department and other public safety agencies.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination.
• Computers and software programs (e.g., Microsoft software packages) to conduct, compile, and/or generate documentation.

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  Understand and follow oral and written instructions.
• Assess situations while remaining calm and using sound, independent judgment.
• Maintain accurate records and files.
• Develop and deliver public information presentations related to the assigned areas of responsibility.
• Compile and summarize information and data to prepare accurate, clear, and concise reports.
• Safely and effectively use and operate specialized equipment required for the work.
• Research, compile, and summarize a variety of informational and statistical data and materials.
• Understand, interpret, explain, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
• Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.
• Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

• 
  Possession of, or the ability to obtain, a valid Class C California driver’s license upon appointment.
• May be required to complete National Incident Management System (NIMS) Training.

The City of Tracy provides a generous benefit package to employees in the Teamsters Unit. A summary of key benefits is listed below. More information can be found in the Benefit Summary (Download PDF reader) and in the Memorandum of Understanding (Download PDF reader)between the City of Tracy and General Teamsters Local No. 439, IBT.

Health Benefits - Choice administered through Teamsters Benefit Trust - Kaiser or United Healthcare health insurance plans available after a 3 month waiting period with generous City contribution.

Dental and Vision Plans - Choice of United Healthcare, Liberty Dental, or Delta Dental plans available (Delta Dental is available after completion of 12 months of eligibility in the Trust Fund in addition to a 3 month waiting period). VSP is available for Vision coverage.

Life Insurance - Individual coverage of $30,000. Premium is fully paid by the City.

Retirement Program - CalPERS (formula dependent on hire date and member status in CalPERS). Voluntary 457 Deferred Compensation programs available (MissionSquare & AIG/VALIC). The City participates in Social Security.

Paid Leave and Holidays - General vacation accrues at the rate of 96 hours per year the first year and progresses up to 192 hours per year at 16 years of service. Sick leave is accrued at a rate of 96 hours per year with unlimited accrual. There are 14 paid holidays per year ( includes 2 floating holidays).

Dependent Care and Medical Spending Accounts - (IRS Section 125): Available to eligible employees on a voluntary basis.

Uniform Allowance - Parks and Recreation Department and Public Works Department: Provided and maintained by the City. Fire Inspector: Shirt provided, jacket provided as needed. Crime Scene Technician, Animal Services Officer, Crime Prevention Specialist, Community Service Officer, and Property/Evidence Technicians shall be paid an annual uniform allowance in the amount of $800 per year. Safety Boot Allowance: Limited reimbursement up to $190 per fiscal year.

Additional Benefits - Employee Assistance Program, AFLAC, Tool Replacement, Employee Credit Union, Direct Deposit, Scholarshare529 and Tuition Reimbursement.