Community Manager

CLASSIFICATION: Full-time, Exempt, Benefits Eligible

COMPENSATION: 65,000 Per year + ability to earn performance bonuses

TEAM: Redstone Residential is a national student housing operator, headquartered in Provo, Utah. Managing more than 30,000 beds of student housing in 16 states, Redstone is the 5th largest 3rd party management student housing company in the U.S! Our conventional housing portfolios are seeing rapid expansion and we were listed as one of the Top Workplaces in Utah in 2021 and 2022.

Redstone Residential has at its core the mission statement "We create happiness for our residents, clients, and team members through clear communication and world-class customer service." The team at Redstone Residential is enthusiastic, energetic, and passionate about what we do. The Redstone Way, our core operating principles, are as follows:

• We Are Believers
• We Earn and Cultivate Trust
• We Communicate Authentically
• We Stay The Course
• We Embrace and Affect Change
• We Strive for Excellence

POSITION SUMMARY: The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to the Regional Manager, who operates out of the corporate office. The Community Manager strives to achieve all operational and financial goals for the property.

KEY DUTIES & RESPONSIBILITIES:

• Monitor Redstone Key Performance Indicators (KPI’s) on-site, which involves managing the property to the approved operating budget
• Oversee the lease-up of the property
• Collect rents and manage delinquency
• Hold weekly 1-1 meetings and train staff
• Submit weekly and monthly reports to Redstone.
• Create a positive environment that enhances the experience for our residents
• Build and maintain relationships with campus and community resources
• Promote and emphasize outstanding customer service through staff training and ongoing job performance evaluations
• Work collaboratively with other staff members in a highly entrepreneurial environment.
• Manage projects ranging from marketing initiatives to construction projects

EXPERIENCE & QUALIFICATIONS:

• 2+ years of property management experience (conventional or student housing)
• Ability to use and quickly learn technology – Google Apps, Microsoft Office, cloud-based management and dashboarding software
• Ability to manage projects and multitask several processes at once under stressful conditions
• Experience with Entrata Software or familiarity with PM software is a plus
• Detail-oriented work ethic, experience managing a budget, P&L ownership
• Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed
• “Client-ready” professional demeanor and presentation. Previous client interface experience is required.

Experience

• 1 year(s): Property Management Experience