Meets patient in clinic, facility or at home to help identify social determinants of health impacting patients' health and general well-being Collaborates with social worker and/or care manager to develop action plan; develops trusting relationship with patients by providing support and advocacy to help achieve health goals; assists patients in accessing health, mental, social-related services, and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms as needed to also include transportation; facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed; attends meetings as required Communicate, represent, and promote the peer and family/caregiver perspective within the mental health system; offer encouragement, mentoring, and advocacy, and perform problem-solving on a one-to-one basis to help consumers obtain the necessities of daily living; familiarizing client with approved methods of preventive, supportive, and rehabilitative health care; acting as a liaison/advocate for clients in obtaining medical or mental health care and social services; educate consumers, family members, and caregivers about the wellness and recovery process, including individuals living with co-occurring disorders; assist consumers with navigation of the Tulare County Integrated Service delivery system in order to ensure needs are met by the appropriate caregiver; maintain and ensure HIPAA, ethical standards, and professional boundaries with all staff and clients; contribute to an organizational culture that respects and celebrates the diversity of all consumers; may contribute to multi-disciplinary treatment teams; may assist with family liaison work, including reunification; provide documentation of consumer services and encounters following all guidelines and policies and procedures; perform a wide variety of, keyboarding, and specialized and/or general clerical duties related to assigned functional area and Branch.

Education: Requires High School diploma or GED.

Experience: One (1) year experience in a healthcare, community-based, or social work environment

Knowledge of: Mental illnesses and the system of care through “lived experience” with a mental health, substance use disorder, or homelessness, of a family member or personal; good organizational skills, interpersonal skills, and communication skills; programs and treatment techniques for the support and care of persons with mental illness; concepts of mental illness and mental health: the physical, emotional, and social needs of persons with mental illness; community resources and techniques for building rapport with clients; cultural and socio-economic stigma influencing mental health, substance use disorders, and homelessness.

Skill/Ability to: Relate and communicate effectively with peers, family members, and the community served; relate to clients through sharing of success stories; understand and follow verbal and written instructions; maintain confidentiality of consumers’ information; retain and recall information pertaining to specific procedures; lead and interact with clients/consumers in social, recreational, and living skills activities; record information accurately in the Electronic Health Records system

License/Certificates: Possession of, or ability to obtain, a valid California driver's license.

DESIRABLE EMPLOYMENT STANDARDS

• 
  Volunteer work experience with a Public Mental Health system.

Conditions of Employment
Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

College Cost Reduction Access Act
This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: http://studentaid.ed.gov/repay-loans/forgiveness-cancellation.

Bargaining Unit 4

The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change.

Benefit Amount: An annual benefit amount is provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability). This benefit is pro-rated and paid on a pay period basis (24 pay periods).

Health Insurance: A choice of PPO and HMO medical plans which include PPO and HMO dental plans and include dental and vision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, and Vision Services Plan (VSP).

Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems.

Paid Holiday Leave: 12 set days and 1 personal holiday.

Vacation Accrual:
2 weeks per year (0-3 years of service)
3 weeks per year (3-7 years of service)
4 weeks per year (7-11 years of service)
5 weeks per year (11+ years of service)
Limit of 300 hours.


Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave. Sick leave buy back program after 3 years of service.

Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company.

Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee.

Deferred Compensation: A voluntary deferred compensation plan is available.


To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/index.cfm/benefits-wellness/health-plans-active-employees/

The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change.