Job description

Who we are

FinThrive – formerly nThrive and acquired companies, TransUnion Healthcare and PELITAS – is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $7.6 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com

What we offer

Our people make us great. We know that our colleagues are the most integral part of our story.

We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.

We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.

We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.

We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017.  Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.

FinThrive Perks

• Fully remote working environment
• Unlimited flexible time off (FTO)
• Professional development opportunities
• 12 Weeks of paid parental leave
• In-person and virtual company retreats
• 5-days of paid volunteer hours at an approved 501(c)(3) Organization
• Company lump-sum contribution to HSA-eligible medical enrollees
• 401k Eligible upon date of hire—up to 3% company match
• Exclusive discounts from your favorite brands via PerkSpot

Impact you will make

The Commercial Operations Analyst plays a key role in the design, development and implementation of processes and tools that support the Commercial sales cycle. This position provides support for management of Salesforce.com (SFDC) including project management, creating and maintaining documentation, defining process for quality assurance and reliability of the data.

What you will do

• Serve as the SFDC subject matter expert; lead and design SFDC-based process efficiencies.
• Own the delivery of detailed Commercial reporting and insights analysis, to include: weekly bookings/loss forecasts; forecast accuracy; trending of pipeline, forecasts, bookings, loss, revenue, gross margin, and win/loss intelligence.
• Collaborate within the Commercial Organization to develop and implement tools and processes to improve sales productivity and efficiency including but not limited to researching and sharing best practices and cross team communication.
• Work with Commercial leadership to develop, maintain, and assess key operational metrics for Commercial team members.
• Direct the process and flow of information for account planning, forecasting, customer management/initiatives, and internal Commercial reporting.
• Ability to analyze large data sets and distill into storytelling bullets. Present insights by region, market, line of business, brand, product and other multi facet touchpoints in order to inform and drive policy to exceed growth targets.
• Establish solid working relationships with FinThrive IT business and technology partners to better understand their business directions, drivers, and requirements, working across business lines to increase the efficiency and effectiveness of the Commercial team.
• Participate in cross-department project teams to design and develop participant and instructional materials.
• Drive adoption of SFDC and other key sales tools through focus on continuous development of Seller-centric feature/function; recommend changes and lead testing efforts and deployment of changes to production instance.
• Work closely with business partners, sales leadership, and sales representatives on SFDC training needs for the Sellers and specific SFDC training needs for all lines of business.
• Interview Sellers, understand their processes, and convert sales documents into training materials that clearly and effectively communicate roles and responsibilities and their impact on expected business results.

What you will bring

• Bachelor’s degree in Business, Computer Science, Economics, Statistics or related field
• 3+ years sales force effectiveness, sales resource optimization, sales support or similar experience
• Extensive Salesforce.com or other CRM experience is required, with specific focus in report and dashboard builds
• Advanced understanding of sales process and forecasting methodologies is preferred
• Solid proficiency in core Microsoft Office products (Word / Excel / SharePoint / PPT) is required
• Strong organizational and project management skills, able to plan, meet deadlines, prioritize projects and manage a cross-functional team
• Self-starter with ability to drive cross-functional/multi-discipline project teams
• Must have the ability to handle multiple activities with a short turn-around time and work both independently and with a team
• Ability to build and foster meaningful relationships with internal and external customers is required
• Ability to work flexibly, adapting quickly to change and new ways of working is required
• Demonstrated ability to collaborate with others across the organization.
• Track record in establishing a high level of credibility quickly; appropriate confidence to gain the trust and respect of key stakeholders and leaders
• Excellent communication skills: written, verbal & presentation

What we would like to see

• Experience with SFDC-based CPQ tools
• Knowledge of Power BI tool or other Business Intelligence tools
• Prior experience with sales compensation plan management
• Previous sales leadership experience

Job Type: Full-time

Pay: $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Do you have Bachelor’s degree in Business, Computer Science, Economics, Statistics or related field?
• Do you have 3+ years sales force effectiveness, sales resource optimization, sales support or similar experience?
• Do you have extensive Salesforce.com or other CRM experience, which is required, with specific focus in report and dashboard builds?
• What is your desired salary for this role?

Work Location: Remote

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