Job description

Collector
As Mount Sinai grows, so does our legacy of caring
Located in the heart of Miami Beach, overlooking the breathtaking intracoastal waterway, Mount Sinai Medical Center is dedicated to providing exceptional health care to our diverse community enhanced through innovation, technology, teaching, and research.
Mount Sinai is South Florida's largest private independent not-for-profit hospital with 672 beds, and a tight-knit community of more than 4,000 employees.
We provide world-class care:

• Named one of America's 250 Best Hospitals for 2020 and 2021 by Healthgrades, positioning Mount Sinai among the top 5% of hospitals in the nation for overall clinical excellence.
• A pioneer in innovative medical research in areas such as cardiology, cancer, memory disorders and pulmonary diseases
• The BEST cardiac surgery survival rate in Florida
• A new seven-story Surgical Tower with 154 all-private rooms and patient centered technology promotes an exceptional patient experience

Position Responsibilities:

• Identifies delinquent account aging period and payment sources.
• Performs collection actions including contacting patient and by telephone and resubmitting claims to third party for reimbursement.
• Reviews each account via computer reports and other information sources.
• Participates with other staff to follow up on accounts until no balance or turned over for collections.
• Evaluates patient financial status and establishes payment plans when appropriate.
• Reviews accounts for possible assignment to collection agency makes recommendation to manager and prepares information for collection agency as needed.
• Documents all patient contact and insurance follow up update as necessary to ensure information is accurate.
• Maintains a high level of productivity while maintaining accuracy.
• Requests rebills as necessary.
• Identifies and resolves patient billing complaints
• Faxes attachments to Athena to include with claim when appropriate.
• Works assigned hold buckets daily.
• Attends all seminars and education programs as assigned by manager.
• Consistently demonstrates ability to organize work recognize and establish priorities and complete work without creating backlogs.

Qualifications:

• One year practical experience in Healthcare Collections.
• High School graduate or equivalent level of training.

Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for selected positions and more!

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Schedule:

• Day shift
• Monday to Friday

Work Location: One location

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