Collection Call Center Representative

Full Time
Marshfield, WI 54449
Posted
Job description

Candidates must be residents of Wisconsin, Kansas, Georgia to be considered for this position. Are you looking for a new and challenging yet rewarding career opportunity with a stable company? RevCycle has been in business for over 30 years with an average staff tenure of 7 years. At RevCycle we have a culture of building the best company by being the best and that starts with our employees. We are tireless in our pursuit of client satisfaction and have a commitment to the highest quality products, services, people, and processes. We have built strong partnerships with our clients and are committed to helping their patients and consumers resolve financial situations with win-win outcomes.

What you will do as a Collections Call Center Representative:

As a Collections Call Center Representative with RevCycle you will enjoy working with consumers to resolve their past due financial situations while providing top of the line customer service. The ideal candidate will use good communication, active listening, and negotiation skills to work with consumers on setting up payment arrangements. Our Collections Call Center Representatives put forth maximum effort every day and their earnings are only limited by their skill and motivation.

What skills will a successful Collections Call Center Representative have:

  • A passion for helping others.
  • Highly motivated and the desire for success.
  • Embrace change while maintaining a positive attitude.
  • The ability to multi-task and enjoys a fast-paced environment.
  • Reliable and dependable team member.
  • Strong communication skills.
  • Customer service background is helpful.
  • Bilingual candidates encouraged to apply.
  • This position is eligible to be remote. RevCycle requires all employees must reside in one of the following states to be eligible for employment: WI, KS, GA.
  • Candidates must have a private workspace and reliable internet ( minimum upload speed of 5mbps and download of 10mbps) during working hours.

This is a full time benefits eligible position with a weekday only schedule and the ability to WORK FROM HOME or in the office. That is right...NO NIGHTS AND NO WEEKENDS and WORK FROM HOME! This position has a blended compensation program that includes a competitive hourly wage and regular production-based bonus potential with no cap. We want our employees to be successful and this position includes an extensive paid training program as well continued ongoing training.

We are excited to offer you:

  • A competitive hourly wage and uncapped bonus potential. With our extensive paid training program first year Account Managers earn on average $21 per hour ($45,000 annual).
  • Set career path advancements within this position
  • Access to employer sponsored health, dental, and short-term disability, and life insurance benefits
  • A set schedule with no nights and weekends. Hours are Monday - Friday 8am - 5pm
  • October 3, 2022 Start Date
  • Generous PTO (3 weeks per year) and make-up time benefits after 60 days.
  • Holiday Pay
  • 401K Retirement Plan

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