Job description
Our urban oasis, situated at the corner of Hollywood and Highland, is your perfect base for moving and shaking, tinseltown-style. Loews Hollywood Hotel offers you movie-star magic and modern upscale amenities. Welcome to Style and Stature in the Hollywood Hills.
This position will prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, smoothies, or teas. Responsible for serving food and beverage/retail merchandise to our guests, providing service that exceeds the guest expectation.
Essential Duties and Responsibilities
- Performs all opening and closing assignments as assigned by management
- Applies teamwork skills at all times and assists co-workers when time permits
- Accurately and quickly take and make all ice cream, coffee, and food orders according to the prescribed procedure
- Answer all questions about menu items, specials and prices of all items.
- Prepare and deliver coffee, beverage and food orders
- Check food to ascertain that appearance, temperature and portions are correct before giving to guest
Qualifications
- Must have great customer service and communication skills
- Receive and process customer payments in POS system
- Ability to work a flexible schedule to include weekends and holidays
- Knowledge of using espresso/cappuccino machines a plus
- Must be able to obtain Food Handler's Card
- TIPS Certification upon hire
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