Job description

Comcast’s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.
Job Summary As a technology-centric, customer experience driven company, Comcast has embarked on a journey to embrace cloud computing and cloud-based technologies across its entire business. Over the last several years, many Engineering organizations across Comcast have begun to leverage cloud solutions and services to modernize their infrastructures and establish their future platforms for innovation.

Job Description Organization:
The Comcast Cloud Technologies (CCT) organization at Comcast develops, delivers and operates cloud technologies and services to help Comcast organizations digitally transform their businesses and convert technology challenges into innovation opportunities.

We do this through our culture by leading with trust, empowerment, accountability, and empathy. We ask our team to manage through change by remaining furiously customer centric, maintaining our ability to be open, and striving for transparency. In this role, you will:
Ensure new cloud programs and projects are meaningful, properly scoped, contain roadmap-aligned business requirements, and appropriate technical success metrics.
Work with business and engineering teams throughout Comcast to craft and develop secure, efficient, high performing, and customer desirable private/hybrid cloud solutions.
Research, develop, and maintain technical roadmaps ensuring we implement the best technologies to provide cost-effective, operable, scalable, and customer pleasing private cloud platforms.
Lead vendors through feature tracking and prioritization as well as scoring vendor execution against feature and roadmap commitments.
Mentor and train engineers and developers in design process, cloud technologies, and best practices.

What you can expect:
An encouraging and collaborative environment
Challenging and meaningful work
Timely feedback from leadership and coworkers
Resources to succeed

What you need to succeed:
Must have a strong understanding of cloud computing technologies and solutions with extensive experience designing cloud platforms at scale
Must have a design process that delivers cost-effective, operable, scalable and customer focused cloud platform solutions
Must have excellent verbal and written communications
Must be able to lead trainings, discussions, and presentations that enable the delivery of public and private developer focused cloud offerings
Must be able to monitor emerging technologies and best practices for potential company use ​
Must considers business problems "end-to-end": including people, finance, process and technology, both within and outside the enterprise
Should have operational experience troubleshooting, monitoring, and measuring cloud platforms
Should have experience in developing cloud technologies and developing in cloud environments
Should have technical knowledge in Ethernet, TCP/IP, routing protocols, and general network communications.

Our Team:
We have a bias for action and outcomes
We take our work seriously, but don't take ourselves too seriously
We are passionate about winning together
We treat customers as partners rather than as tickets to be closed
We value delivering usable solutions now and iterative refinement over holding out for a flawless solution later

Employees at all levels are encouraged to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Be responsible for the customer experience - think and act in ways that put our customers first, give them detailed digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be hard-working learners, users and advocates of our groundbreaking technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new insights.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Get results and growth!
Respect and promote inclusion & diversity!
Do what's right for each other, our customers, investors and our communities.

LOCATION: Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices.
Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles are able to work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.

Disclaimer:
This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +

Salary:
Pay Range: $134,178.53 - $201,267.80
Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

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