ECU Health

About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children's Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

Position Summary

The Clinical Supervisor will be responsible for day to day supervision and coordination of service provision for a multidisciplinary clinical team. Responsibilities include daily monitoring of process effectiveness and clinical outcomes, service delivery, and support of care management and clinical services to patients and families. The Supervisor will also participate in provision of care and service delivery a portion of the time and assist with overall operations of the division/department.

Responsibilities

Responsible for the day to day coordination of clinical services including provision of care, service delivery and quality.

Coordinates age specific quality care by utilizing advanced and specialty focused clinical skills, expert clinical knowledge, and effective management of resources.

Ensures standards of care are followed and documented.

Develops tools, protocols, and other methods to enhance programs.

Assures effective monitoring of clinical processes, workload, and patient and family outcomes.

Leads and participates in quality monitoring, clinical record reviews, observations/ride alongs, quality improvement, regulatory, compliance activities, and audits to assure evidence based practices are followed.

Ensures available, cost-effective resources for provision of patient care services, manages staff to volume.
Leads interviews, selection, onboarding and training of new staff.

Assesses and documents staff competencies.

Oversees staff development for assigned areas.

Oversees scheduling, productivity management, and time approvals.

Holds staff accountable for job responsibilities, productivity and outcome measures, and adherence to policies and procedures.

Conducts performance appraisals on staff in chain of command.

Supports staff through reward and recognition, and promotes staff engagement in system initiatives.
Actively participates in the provision of services and care delivery in assigned clinical area.

Demonstrates the knowledge, skills and competencies necessary to provide and oversee assigned clinical services.

Provides individualized patient care support and services as needed appropriate to the age of the patient.

Facilitates patient movement across the continuum of care.

Documents care in a timely manner according to policy.
Role model professional and leadership attributes at all times.

Uses expert knowledge in complex problem solving and care planning for challenging situations.

Serves as a clinical resource and support for staff and peers.

Supports and collaborates with other departments and system services.

Other duties as assigned.

Minimum Requirements

Basic Life Support (BLS) Certification is required.

Associate Degree in Nursing is required

Zero to two years related experience is required.

Licensure/Registration/Certification: License as a Registered Nurse, must maintain licensure with the North Carolina Board of Nursing is required.

Other Information

• Full time position
• Benefits eligible
• Days, Monday - Friday

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

Contact Information

For additional information, please contact:

Gwen, Interim Talent Acquisition Consultant

ECU Health Talent Acquisition

Email: Gwendolyn.RobinsonGreene@ecuhealth.org