Clinical Research Coordinator

The Diabetes Research Center at Massachusetts General Hospital seeks a highly motivated individual to assume the part-time Clinical Research Coordinator (CRC) I position. This individual will work as part of a dynamic and enthusiastic team of diabetes doctors, nurses, and educators under the general supervision of the Manager of Clinical Research. This position offers the opportunity to work directly with research participants, nurses, and physicians and learn about clinical research in a large academic center.

The research coordinator’s primary responsibility in the MGH Diabetes Research Center will be working on a study that is adapting a digital health platform for diabetes management to a Spanish-speaking population. The research coordinator will recruit participants and interact with Spanish-speaking adults with diabetes. The research coordinator will also assist the investigators with academic tasks such as literature review, scientific writing, and managing sample inventory.

The CRC I will also work professionally with clinic staff and internal hospital departments to ensure hospital and clinic protocols are followed. The position offers significant involvement in an exciting area of research and a collaborative research environment.

• Complete all required hospital, sponsor, and protocol training, including phlebotomy and proper shipping, handling, and transporting of human bio-samples.
• Ensure thorough familiarity with study protocols and manual procedures.
• Participate in ongoing education in clinical research through the hospital-offered programs.
• Screen potential participants for study eligibility.
• Recruit participants in the MGH Diabetes Research Center and MGH Community HealthCare Centers and through other modalities, including online research postings, advertisements, and social media.
• Obtain informed consent.
• Serve as a contact for participants/potential participants prior to enrollment and throughout the duration of the study.
• Coordinate initial and follow-up study visits (i.e., scheduling, collecting, and organizing data, data entry, maintaining the study database, responding to edits and queries, and coordinating the schedules of staff members and off-site facilities).
• Administer questionnaires, set up files and paperwork, and ensure accurate/compliant records for each study visit.
• Gather measurements such as height, weight, blood pressure, and others as needed per study protocol.
• Communicate with the PI and study team regarding all aspects of recruitment, enrollment, and the implementation of the research protocol.
• Collect and process human samples, including blood, urine, and other tissues (e.g., placenta).
• Learn and perform phlebotomy and other study procedures.
• Manage laboratory space, including supply ordering, equipment maintenance, and freezer sample inventory.
• Serve as contact for freezer alarms.
• Ship blood, urine, and tissue samples in accordance with established procedures.
• Review data to ensure completeness and accuracy of the information and follow up with staff or participants as needed to resolve problems or obtain clarification.
• Interact with regulatory agencies such as the IRB and/or sponsors and complete necessary filings; assemble and maintain regulatory binders.
• Schedule and coordinate study meetings; draft agendas and minutes.
• Request, process, and track purchase orders, checks, and invoices.
• Track inventory, order supplies, maintain staff files for training/regulatory matters, and process travel reimbursement for study visits.
• Prepare and mail correspondence, maintain supplies and stock, and check temperature logs for refrigeration systems.
• Foster positive interactions with patients, participants, families, and clinic staff.
• Adhere strictly to all HIPAA regulations and institutional patient confidentiality requirements.
• Attend staff meetings, answer the main phone line as needed, and perform other duties as assigned by the manager.
• Participate in literature review and scientific writing.
• Other responsibilities as assigned.

• Highly motivated and driven to meet study goals.
• Excellent oral and written communication skills in Spanish and English.
• Creativity and resourcefulness in problem-solving.
• Attention to detail and strong organizational skills.
• Ability to understand and follow specific protocols and procedures.
• Ability to manage time independently, effectively and juggle multiple tasks, people, and schedules.
• Ability to maintain quality, safety, and infection control standards.
• Adept at demonstrating professionalism and respecting participants’ rights and needs.
• Desire to interact with study volunteers and work as part of a dynamic team.
• Ability to complete required hospital, departmental, and study-specific training.