About the Role

Charlie Health is looking for a dynamic individual to serve as Clinical Intake Therapist. The Clinical Intake Therapist will be responsible for meeting with clients upon admission, building rapport, completing biopsychosocial assessments, and establishing treatment needs.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

• Demonstrate personable and competent communication skills to develop rapport with clients and referral sources
• Present programming information in a thorough and supportive manner to help clients gain access to care
• Complete virtual biopsychosocial assessments for adolescents and young adults with various mental health concerns
• Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care
• Construct provisional mental health diagnoses utilizing DSM-V criteria
• Document client information in accordance with regulatory standards using electronic medical record
• Assign treatment team members and group schedules while informing staff of new admissions
• Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams in facilitating intake
• Collaborate with referral sources: hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers upon admission

Requirements

• Looking to cover the following shifts to meet the schedules and needs of our adolescent and young adult clients
• Mornings and Afternoons - Must be available 11am - 7pm MT
• Afternoons and Evenings - Must be available 12pm - 8pm MT
• Weekends encouraged
• Will consider alternative availability on individual basis
• Work authorized in the United States and native or bilingual English proficiency
• Strong communication and interpersonal skills
• Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services
• Ability to thrive in fast-paced environment while maintaining high attention to detail and quality of care

Qualifications

• Experience working with teens and young adults preferred
• Experience completing behavioral health assessments and admissions preferred
• Independent licensure in a mental health field required

Perks

Our mentality is to find the best, attract the best, and pay the best talent—which is why we prioritize quality over quantity of hires. While we offer zero-stress medical, dental, and vision coverage, competitive salaries, and a generous PTO policy, we're way more excited to tell you about a few "perks" that are unique to Charlie Health. We've spent time thinking through what it means to be a mental health company and how we can better align these additional perks with our mission and values.

First and foremost, we believe that no one should ever have to compromise on their mental or physical health. This is why we offer a fully paid subscription to the mindfulness, talk therapy, nutrition, or fitness app or program of your choice (Headspace, TalkSpace, Noom, Peloton, gym membership, etc.). We also offer complimentary yoga sessions hosted by one of our licensed instructors. Our team is big on self-care, and we are committed to helping our employees live happy and healthy lives.

We also want you to live and see our mission in action. We encourage every employee—regardless of department—to shadow our vIOP sessions once per month. And while it's motivating to experience the care that we provide to patients, we also want to collectively celebrate their successes. This is why we host quarterly events to recognize alumni of our program and bring together patients and team members around shared experiences. Whether it be through a cooking class, a magic show, a comedy act, or a virtual talent competition, we want to uplift our patients and teammates, together. #li-remote