Description

Providence St. Joseph Health is calling a Clinical Documentation Specialist to work remotely within our footprint states: AK, CA, MT, OR, TX and/or WA.

The Clinical Documentation Specialist (CDS) is responsible for supporting and facilitating the overall quality of medical record documentation by improving the completeness, accuracy, and reliability of clinical documentation. A key success factor of this process is educating providers through the query process and supporting them with feedback to accurately reflect the true clinical picture within the medical record. Provider feedback is conveyed through attending practice group meetings, medical directors and formal medical staff committees regarding the status and trends of the integrity of their documentation as needed. In partnering with the coding team, the CDS will be an expert with ICD-10, MS-DRG and APR-DRG assignment.

Responsibilities:

• Completes initial medical records reviews of patient records within 24-48 hours of admission for assigned patient population to: (a) evaluate documentation to assign the principal diagnosis, pertinent secondary diagnoses, and procedures for accurate MS-DRG or APR-DRG assignment; and (b) Conducts follow-up reviews of patients every 2-3 days to support and assign a working or final MS-DRG or APR-DRG assignment upon patient discharge as needed.
• Is a positive contributor in how documentation will affect the Hospital Value-Based Purchasing (VBP) results, how patients are included in the Potentially Preventable Readmissions (PPR), and to identify those conditions that may be Hospital Acquired Conditions (HAC), Patient Safety Indicators (PSI), accuracy of Present on Admission (POA) conditions, and penalties will be associated with lack of proper documentation.
• Performs medical record reviews, to assign a working DRG and obtain appropriate clinical documentation through extensive review of CDI-related documentation areas; draft and submit compliance queries for follow up with providers; conduct follow up reviews of clinical documentation to ensure points of clarification with providers have been recorded in the patients’ medical record
• Collaborates with quality department to improve documentation for quality reporting and report on trends associated with documentation to ensure continued improvement
• Communicates with coders to identify root cause of CDI-Coder final DRG mismatch and resolve incongruence
• Meets and exceeds established productivity guidelines as well as additional key performance indicators such as review rates, query rates, agreement rates, etc.
• Validates documentation concepts necessary in ICD-10 documentation for the CDI team, clinical teams, and provider.
• Follows queries through to completion.
• Assists in training department staff new to CDI.
• Maintains flexibility in supporting multiple hospitals based on organizational need regardless of system variation.
• Stays current with AHA Official Coding and Reporting Guidelines, CMS and other agency directives for ICD-10-CM coding. Attends mandatory coding seminars on annual basis (IPPS updates) for inpatient coding. Quarterly review of AHA Coding Clinic. Attends Quarterly Coding Updates and all coding conference calls as well as any required CDI education as assigned.
• Follows established processes and utilizes the identified tools supportive of the CDS role without variation unless discussed with leadership team.
• Able to breakdown raw information and undefined problems into specific workable components that in-turn clearly identifies the issues at hand. Makes logical conclusions, anticipates obstacles and considers different approaches that are relevant to the decision making process.
• Identifies and acts upon opportunities. Motivates others during times of organizational stress, ambiguity, and change. Creates an environment that encourages prudent risk-taking, sharing of best practices, and alerting groups to alternative approaches.
• Consistently displays awareness and sensitivity to the needs of internal and/or external clients. Proactively ensures these needs are met or exceeded.
• Communicates ideas or positions in a persuasive manner that builds support, agreement, or commitment. Takes actions that directly or indirectly influence others to create buy-in, gain trust, and motivate actions in others or win concessions without damaging relationships.
• Voluntarily takes the first steps to identify and address existing and potential obstacles, issues, and opportunities.
• Innovation: Improves organizational performance though the application of original thinking to existing and emerging methods, processes, products and services. Employs sound judgment in determining how innovations will be deployed to produce return on investment.
• Anticipates, identifies and defines problems. Seeks root causes. Develops and implements practical and timely solutions.
• Sets and accomplishes challenging goals. Defines standards in terms of doing what is appropriate and
• Fosters an environment of collaboration in pursuit of common goals. Inspires, motivates and guides others. Develops leadership skills in others by directing, coaching, mentoring, and reinforcing. Encourages and facilitates cooperation within the organization and with client groups; fosters commitment, team spirit, pride and trust.
• An enterprise-wide understanding of business functions and the corresponding technical strategies, benefits, risks, and costs that impact the business. Examples business functions include: marketing, sales, finance, HR, and engineering.
• Maintains clear communication with clients regarding mutual expectations. Anticipates clients' needs by seeking information about the apparent, as well as underlying, requirements. Matches requirements to new or existing products and services. Makes concrete attempts to add value and enhance clients' ability to achieve their business goals.
• Expresses technical and business concepts, ideas, feelings, opinions, and conclusions so that others understand or are persuaded to act. Creates an environment that encourages and values the opinions of others, and promotes sharing of information and ideas.
• Understands financial and accounting principles and is able to apply them to analyze financial results, track budgets, set pricing and rates, and report financials.
• Maintains and applies up-to date knowledge of current clinical documentation practices to ensure the medical record accurately reflects patient care and ensures proper coding including MS-DRG, APR-DRG, ICD-10, CPT and HCPCS codes
• Knowledge and support of performance metrics for compliance and workflow optimization across revenue cycle operations. Embraces achieving best practices efficiently.
• Identifies risks and obstacles to plans. Defines scarcity and conflicts of resource needs, and potential constraints. Investigates risks within various organizational elements, assesses impact, and develops contingency plans to address major risks.
• Understands the broader impact of work efforts across the revenue cycle function, critical business processes, and applications. Conceptualizes impact of changes upon workflow and best practices.

Required qualifications:

• Associates of Science in Nursing or Associates of Science degree in healthcare or other related field.
• Bachelor of Science in Nursing or a Bachelor of Science degree in healthcare or other related field (Foreign Medical Graduate).
• Five (5) years Clinical experience in acute care setting or equivalent experience in Health Information Management/Coding.
• One (1) year understanding of MS-DRG and APR-DRG assignment and fundamentals of establishing a DRG.

Preferred qualifications:

• One (1) year ICD-10 experience and/or understanding
• Three (3 years Clinical Documentation Specialist experience in acute care setting
• RN/MD

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 140717

Company: Providence Jobs

Job Category: Documentation Management

Job Function: Quality/Process Improvements

Job Schedule: Full time

Job Shift: Day

Career Track: Clinical Professional

Department: 4001 SS RC CLIN DOCMENT SWR

Address: CA Irvine 3345 Michelson Dr

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.