Job description

ABOUT UNIFORM TEETH:
We believe that straight teeth have the power to transform lives by improving health and confidence. It is with this vision that Uniform Teeth and Impress, Europe's fastest-growing orthodontic start-up, have partnered with the goal to create the largest worldwide network of technology-driven invisible orthodontic clinics. Our combined mission is to make care easier to access and a more delightful patient experience globally.
We create a lifetime of smiles through seamless, precise, and patient-centered care—powered by advanced patented, state-of-the-art technology and led by expert clinicians who are passionate about understanding and meeting patient needs. The result is safer, faster, and more pleasing treatments than conventional orthodontics. We work to continually elevate every aspect of orthodontia so that more people can experience exceptional, long-lasting results.
We're backed by top-tier venture capital firms, growing rapidly, and looking for more enthusiastic and patient-oriented people to join the team. If you're interested in helping people to achieve confidence (and smiles) and innovating the future of orthodontic care, there is an opportunity for you.
ABOUT THE ROLE:
The Clinic Manager is responsible for the daily operations of their clinics, ensuring that their clinic is running efficiently while continuously building upon our "patient first"culture. You will establish the clinical protocols ensuring there is a high quality of care, focus on the patient, and outstanding customer service.
Our ideal candidate is hard-working, detail-oriented, approachable, and positive. They lead with empathy and excellence; cultivating a culture that speaks to these traits while ensuring the clinic is meeting its business and financial goals. They act with a sense of urgency, and are motivated to provide an amazing, personalized experience to all patients. You will be given the autonomy to lead your clinic with the support and backing of our operations and corporate teams, working closely with the Lead Orthodontist to establish a winning and growth-minded culture.
HOW YOU'LL HAVE AN IMPACT:

• Continuously identifying quality improvement and spearheading initiative by reviewing, investigating, documenting, and resolving patient complaints.
• Establish a winning clinic culture while developing, coaching, and managing a group of diverse and cross-functional individuals.
• The team and clinic's success will be tied to your own and you will be responsible for recruiting, developing, coaching, and leading a cross-functional clinical team to ensure that they are meeting their full potential. Evaluating and managing employee performance.
• Use data and analytics in developing and recommending improvements for processes and systems within the clinics as well as operational performance.
• Oversee the day to day of the clinic, scheduling the staff, assigning the work loads, and managing the facilities to meet clinical, administrative, and operational support requirements.
• Manage the finances of the clinic, ensuring the budget is being adhered to, forecasting the expenses, reviewing invoices, statements, receipts and approving expenditures.
• You will be cross- trained on all roles within the clinic and will step into to provide coverage and assistance as needed.
• Have a growth-mindset, positive attitude, and appetite to navigate ambiguity. As a growing organization, we are building our business everyday. A leader who thrives in building their own processes, has a strong sense of ownership, and is fulfilled by serving others will be successful in this role - and will have fun with it too!

WHAT YOU'LL BRING:

• P&L experience strongly preferred. Including topline and bottom line experience.
• 2+ years of leadership experience required.
• Prior experience in supervising direct reports. Demonstrated strong team engagement and retention
• Typical physical demands, twisting, ability to lifting 45 lbs
• Must be willing and able to be onsite in clinic each day
• Must be living in market of clinic .
• Experience selling and providing sales coaching
• Working knowledge of the principles and procedures for personnel recruitment, selection, onboarding, performance management and training.
• Motivated by caring for others; takes initiative; business minded and team oriented; passionate about the experience of his/her patients; relentless in their pursuit of excellence.
• Adaptable, flexible and innovative - you are excited to work in an environment that is constantly evolving.
• Typical physical demands, twisting and ability to lift 45 lbs
• Must be willing and able to be onsite in clinic each day
• Must be living in market of clinic
• Strong verbal and written communication skills. Computer proficiency.

NICE TO HAVES:

• Experience in Healthcare.
• Experience in sales, orthodontic / dental, and front desk.
• Bachelor's degree in Business or Healthcare Administration.

WHAT WE'LL BRING:

• Competitive medical, dental, and vision coverage.
• 401(k).
• Opportunity for growth as the company expands.
• Free orthodontic treatment.
• The chance to join an exciting early-stage startup during its growth phase.
• A diverse group of smart people with backgrounds from healthcare to tech to entertainment.
• Compensation range $63,000/year to $80,000/year_ + bonus_

Job Type: Full-time

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