How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

MDentistry: advancing health through education, service, research and discovery.

MDentistry Core Values: Compassion, Leadership, Excellence, Responsibility, Trust, Creativity and Inclusion

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: -Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. -Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.

Why Work at Michigan?

The School of Dentistry is consistently ranked as the #1 dental school in the United States and the world. We embrace diversity in many forms and champion diversity of thought and culture. Our Mission, core values, and additional information about our school can be found on our website. The University of Michigan also offers comprehensive benefits to help you stay well and to support you as you plan for a secure future. Benefits include:

Generous paid time off for vacations, holidays, sick time, season days, and paid parental leave.
A retirement plan that provides two-for-one matching contributions after the first year of employment.
Many choices for comprehensive health insurance.
Life insurance.
Flexible spending accounts for healthcare and dependent care expenses.
Work-life programs to strengthen a workplace culture that supports personal and family life, including child care, elder care, lactation resources, and mental and emotional health services.

Responsibilities*

Assist and support the Graduate and Predoctoral Pediatric Dentistry clinics. Supervise the operational activities of the Pediatric Graduate and Predoctoral clinics. Coordinate with the Predoctoral Director all predoctoral dental student schedules, patient assignments, didactic assignments, and clinical activities. Develop, coordinate, and monitor graduate student clinic schedules. Prepare rotation schedules for predoctoral students. Work with scheduling office to ensure predoctoral rotations are scheduled appropriately. Handle all student changes such as student drops or name changes. Assist with OSCE exam and record grades in Canvas. Record grades for each predoc student on rotation in Canvas. Coordinate with the PreDoc Program/Clinic Director the schedules for the dentistry rotations of GPR, ITDP, and D3. Work with the VA and UM Hospital program directors to coordinate and schedule spring rotation schedules.

Provide direct supervision to dental assistants, front desk staff, Patient Services Intermediate (OR Schedule) plus various work-study and temporary employees as needed. Review, track, and approve time away requests, and monitor and approve biweekly time sheets for direct reports. Provide orientation training for all new dental assistants in the clinic to axiUm, clinic procedures and protocols. Participate in the interview and selection process for any new clinical staff. Schedule the dental assistants to assure adequate coverage in the clinics. Plan and direct the work, evaluate staff efficiency, and assist with problem solving, handling complaints, and elevating to Department Manager when recommendation for disciplinary action is required. Conduct annual evaluations for direct reports. Provide chairside dental assisting support in the absence of staff. Handle the management of emergency patients by coordinating with the front office and teaching faculty. Provide orientation to all new residents and students on clinic procedures and protocols.

In cooperation with the Clinic and Program Director create, monitor and distribute faculty clinic teaching schedules each month. In cooperation with the Pediatric Administrative Assistant, schedule and coordinate visitors to the clinic and ensure all compliance issues are met. Assure the clinic adheres to all OSEH guidelines and recommendations initiated by UMSOD Infection Prevention compliance and Controlled Substance compliance. Monitor all billing and insurance matters, work with the front desk and OR Scheduler. In cooperation with the Clinic and Program Director, provide updates to the Clinic Policy Manual as needed. Handle patient grievances and complaints. Monitor insurance payments for correctness. Maintain communication with CBO on insurance and accounts. Set up the different classes and clinics by ordering necessary supplies. Keep track of all inventory for the clinic and lab areas, inventories and restock, in cooperation with the dental assistants.

Required Qualifications*

Certification as a CDA required, preferably licensure as an RDA. Mimimum of 5 years experience in a medical or dental setting. Radiology certification required. Current CPR certification. Excellent interpersonal skills with 3 or more years of supervisory experience. Knowledge of dental terminology. Knowledge of Word, Excel and Dropbox. Ability to work in a team environment. Ability to multitask in a busy clinical environment. Excellent attendance record.

Desired Qualifications*

Knowledge of axiUm/MiDent. Familiarity with the Dental School. Previous supervisory experience in medical or dental field.

Work Locations

This position is located at the UM School of Dentistry, 1011 North University Ave, Ann Arbor, MI 48109-1078.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

Vaccine Requirements

COVID-19 vaccinations are required for all students, faculty and staff working in the following areas: Michigan Medicine including the Medical School, Dental School, University Health Service or the Mary A. Rackham Institute. This includes those working remotely and temporary workers. More information on this new policy is available on the U-M Health Response.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.