Client Support Specialist

Full Time
New London, CT 06320
Posted
Job description

You + CFA = A Great Combo

It's simple: Our employees are our greatest asset and the heart of our organization. Our successful candidates go to great lengths to serve individuals, children, and families within their homes, schools, and communities. A 501(c)(3) nonprofit organization, Child and Family Agency of Southeastern CT (CFA) was founded in 1972 to support and nurture our community's most vulnerable children and families. We are dedicated to providing compassionate care to our service area.

Child and Family Agency of SE CT (CFA) is a non-profit agency dedicated to providing compassionate care for children, adolescents, and their families. We are looking for a dynamic, flexible individual to join our team as a Client Support Specialist in our Westbrook office.

Bi-lingual Spanish/English preferred with significant pay differential offered.

Primary Duties:

  • Registering new clients for the Mental Health Clinicians
  • Scanning
  • Assist with COVID 19 screening calls
  • Assist with vaccine/med orders
  • Copy requests
  • Assist families with any missed appointments/paperwork needed
  • Ready, maintain, and appropriately open/close the clinical office
  • Managing charts in electronic health record
  • Greet, sign in and assist vendors to sites or request assistance from supervisors as needed
  • Maintain and manage all client information in compliance with HIPAA

Specific Hours: Monday: 7:30-3:30, Tuesday: 12:00-8:00, Wednesday: 7:30-3:30, Thursday: 12:00-8:00, Friday: 7:30-3:30

BENEFITS PACKAGE INCLUDES:

  • 3 weeks paid vacation time, 12 sick days, 11 paid holidays, 5 personal days, and a paid winter holiday week shutdown period
  • Medical & Dental Insurance
  • Generous retirement plan contributions
  • Training in trauma-informed approaches to mental health treatment

For more information regarding Child and Family Agency of Southeastern Connecticut, please visit: www.childandfamilyagency.org

Affirmative Action/EOE

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off

Work Location: One location

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