Client Services Specialist

Full Time
Universal City, TX 78148
Posted Just posted
Job description

If you are a TRS or ORP retiree please contact Employment at employment@alamo.edu for clarification on eligibility of this position.

Posting closes on: 5/25/2023 at 6:00pm CST

The date after which applications are not guaranteed review is 5/25/2023.

At Northeast Lakeview College, we are committed to creating a culture that fosters equity of experience and opportunity. We are looking for equity-minded applicants who represent the full-diversity of our community. At Northeast Lakeview, we believe education is the greatest pathway to social equality and economic mobility. We seek applicants who are committed to equity mindedness and dedicated to serving our growing diverse student body with a population of approximately 6500 students. 25% are Pell Grant recipients, 9% are veterans, 70% are enrolled part-time, and 56% are female. We serve 50% Latinx, 31% White, 13% Black or African American, 3% Asian, and 3% other (including American Indian or Alaska Native, Native Hawaiian, or Pacific Islander) student populations. We seek applicants who have a passion for serving our diverse student population and who have the ability to communicate issues and concerns faced by racially minoritized and other diverse students.
Northeast Lakeview employees are part of an inclusive, innovative, and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students, and community partners. Those invited for an interview may be asked about ways in which they see their talents contributing to our values and beliefs and the continued growth of our community and furthering our mission and strategic plan.

Hours per Week: 40

Hourly or Salaried: Salary

Funding source: Hard Money

Number of opening: 1

Benefits Eligible: Yes

Location: Information Technologies
1201 Kitty Hawk Rd.
Universal City, Texas, 78148
United States

Outside working hours if other than M-F 8:00 a.m. to 5:00 p.m.: Hours worked may include evenings and weekends as needed.

Job Summary and Description

Provides direct services to customers or collaborate with other professionals by one or more of the following: Personally assessing situations, obtaining necessary information, drawing conclusions and recommending and/or implementing courses of action in accord with normal practices and procedures. Advises or trains other professionals, helps organize the activities and output of fellow workers on a day-to-day basis as a working supervisor or work leader.


Qualifications

Minimum Education and Experience:

  • Bachelor’s degree or a combination of relevant experience, education and training that equates to the required degree.
  • At least 12 hours of computer related college coursework.
  • Three years of job related experience as a technical advisor.

Preferred Education and Experience:

  • Degree in Information Systems.
  • Five years of job related experience.

Licenses and Certifications:

  • Must possess and maintain a valid driver license. Must be insurable through the organization’s insurers.
  • Prefer CNA/CNE and MCSE certifications.

Motor Vehicle Report is required in addition to background check and drug screen

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