Job description
Dan Newlin Injury Attorneys is seeking its next Allstar Client Services Representative. Must have powerful interpersonal skills, strong type A personality, and excellent customer service skills. We are searching for proven leadership and a self-starter!
Client Services Representatives are responsible for answering inbound calls within the call center, handling diverse matters involving clients and non-clients while simultaneously working within our database to best serve all callers.
Primary Responsibilities:
- Answer inbound calls within the call center dealing with many diverse issues involving clients and non-clients
- Engage with callers regarding potential cases
- Enter data on new clients by creating a new case file and populate required fields
- Schedule an appointment for a new client to meet with a field investigator or sign up digitally
- Forward calls to relevant firm personnel
Competitive Pay + Bonus Opportunites.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus pay
Work Location: One location
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